-
February 2024 by Amanda phillips
I was home out side cleaning my jeep up and they reschedule my package to Monday said I wasn’t at home and I have been home all day now I have to drive an hour to Montgomery, Alabama to pick up my package in the morning I’m up here waiting on to get my package and to find out they don’t open till 9:30 to 10:00 am
-
February 2024 by Octavius Ramathorn
How are they in business? Absolutely trash.
-
February 2024 by Jim Wampol
I'm trying to speak with a representative about continued shipments being delivered to a neighbors house. I have street numbers on my house and on my mailbox but deliveries continue to be left across the street. I can't reach a person only a computer
-
February 2024 by Pyramid Head83
I waited outside in my yard for 11 hours yesterday for a package that requires a signature just to get an update saying an attempted delivery was made that day when no one ever came by. I've been waiting 9 hours as of today with out any delivery. As soon as I see that any of my packages are being delivered by FedEx and not USPS UPS or DHL, I immediately get so furious. They are the worst of the worst on Montgomery Al with the sorry people they employee.
-
January 2024 by Dustin McGarvey
Always quick, in and out in under 5 minutes
-
December 2023 by William Finney Jr
I've never had any issues dropping off packages at this location over the years.
-
October 2023 by Robert DeWitt
Always nice people to do business with
-
September 2023 by TAS TAS
DANG PACKAGE WAS SENT THURSDAY FROM THE COMPANY THAT GOT SHAFTED BY YOUR IRRESPONSIBLE COMPANY AGAIN. ONE WHO RIPS PEOPLE OFF ON A DAILY BASIS. IT WAS SUPPOSED TO BE DELIVERED ON FRIDAY, BIG FAT LIARS. SATURDAY I WENT AND WALKED UP AND DOWN MY PORCH FIVE TIMES LOOKING FOR IT. NO PACKAGE. BIG SURPRISE, NOTTTTT!!!!???☹️ I WENT OUTSIDE SUNDAY, STILL HOPING THAT IT WILL BE THERE. OH, BY THE WAY, IT IS VERY HARD FOR ME TO WALK. NOT THAT Y'ALL CARE. WELL, SUNDAY AFTER NOON IT WAS FOUND ON THE BEGINNING OF THE PORCH, LEANING AGAINST THE HOUSE COVERED WITH ANTS!!!!!!! I HAD ALREADY BEEN OUT UP AND DOWN THE PORCH. ONE OF MY MOST NEEDED ANSWERED QUESTIONS IS, WHO IF ANYBODY SIGNED FOR IT. THEY'VE TOLD ME TIME AND TIME AGAIN THAT SOMEONE OVER 18 HAS TO SIGN AND TAKE CONTROL OF THE PACKAGE. I CALLED THE COMPANY WHO SENDS IT THROUGH Y'ALL, THAT THEY WERE GETTING RIPPED OFF. I VOTED FOR DROPPING Y'ALL LIKE A HOT POTATO. THE FOOL THAT DELIVERS IT IS ALWAYS LATE, HE'S CONSTANTLY LOOKING AT HIS DAMN PHONE. RUDE, ALWAYS LATE AND DOESN'T DO HIS JOB WELL AT ALL. WELL, YOU ASKED, NOW YOU KNOW.
-
September 2023 by Rebecca Rowlen
The drivers and staff are incompetent, lazy and rude. They have had my package out for delivery since 8/18 after multiple calls with them from me and the shipper the finally delivered on 8/29. I will not use fedex in the montgomery al location ever again because of their behavior.
-
August 2023 by J Red
This location has terrible customer service. The person working there on Tuesday, August 8, 2023 @ 9:30 am CDT never greeted me, never spoke to me, and never even looked at me. When I placed my package on the counter she promptly grabbed it and placed it to the side and did not scan it or anything despite it having a prepaid label. Then she spoke to the gentleman who walked in behind me, basically prompting me to stand aside. All a person has to do in that role to provide decent customer service is greet the customer or at least acknowledge the customer’s presence. It’s ridiculous that one is treated so poorly when we are paying them for their service.
-
July 2023 by Lucinda Edwards
Why can’t you speak to someone when you call??? I don’t have a tracking number and my problem does not match any of your prompts so you hang up on me??!!?? Poor customer service!!!
-
July 2023 by Matt Phillips
Zero.stars. for.2 days now they been to my house but haven't drop off my package when call I was told it was place on the wrong truck.
-
June 2023 by asia j.
Very unprofessional! If you can't find someones address, you should call that person especially if you paid for express 2 day shipping. Literally had to go to building and wait on the driver to finish his shift just to collect my package.
-
May 2023 by Lea Tillman
FedEx left my last package was delivered down the Street. Yes my Last name I Tillman. Not house near Street sign that says Tillman Lane. I tried all morning to get a representative, online or phone. You can't talk to a person or even send a help Message. DOESN'T WORK!!!BAD SERVICE!!
-
May 2023 by shayla williams
I left work early to get my package, the driver never showed up. Then lied and said I was on vacation.
