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August 2023 by Valerie Walker
I bought some shoes for my son and needed to return them. I paid cash and they didn’t have the cash to refund me my money. They said they would refund me by putting it on my debit card which wouldn’t be a problem but I paid cash and it would take 5 days to refund. It doesn’t take 5 days for no refund, I called customer service and was told they just opened up that day and only had $200 at the time of opening, they told me to go back later to see if they have the money to refund me. Really I have never been told “we don’t have the money come back, we may have it later or maybe not” we don’t know. Can’t find them on the list to report them to bbb. The kids footlocker doesn’t come up at all well not the one in Montgomery so just be careful not sure what that’s about. I’m just gone call to make a complaint to the bbb. Customer service told me to go ahead and make the complaint to the bbb business like they know they’re not on the list. The representative name was Aaron a female.
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September 2022 by Danny Lewis
A very friendly atmosphere and great condition and customer service
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September 2021 by Ndure' J.
On Thursday 6/16/21, I placed an order online for a pair of Jordan's basketball shoes, to my surprise the Foot Locker had it available at its local store. Once all the information was done and payment legalized, received an email, everything looks great! Less than not even 10 minutes, received another email, " we're sorry, your order was canceled, due to not enough info., I took the initiative to screenshot every page even down to the fine print. As soon as the input of payment information was processed, there popped up a second pair of shoes altogether a different color, ? what! I immediately took it right out, and screen shot that, too?! I was getting upset because I had driven everywhere to find this shoe?. Only to be a victim of customer dissatisfaction online never again shopping at Footlocker, again. Have been giving them our hardworking money for over 14 years. I've taken the liberty at telling my relatives, if you shopping for sporting gear, do it in person, not online, and above all check out the reviews status before purchasing anything especially from the Footlocker in reverse..locker foot. However, don't take my word for it, check ✅ out for yourselves. Unsatisfied Customer?
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June 2021 by C. Jahnz
On Thursday 6/16/21, I placed an order online for a pair of Jordan's basketball shoes, to my surprise the Foot Locker had it available at its local store. Once all the information was done and payment legalized, received an email, everything looks great! Less than not even 10 minutes, received another email, " we're sorry, your order was canceled, due to not enough info., I took the initiative to screenshot every page even down to the fine print. As soon as the input of payment information was processed, there popped up a second pair of shoes altogether a different color, ? what! I immediately took it right out, and screen shot that, too?! I was getting upset because I had driven everywhere to find this shoe?. Only to be a victim of customer dissatisfaction online never again shopping at Footlocker, again. Have been giving them our hardworking money for over 14 years. I've taken the liberty at telling my relatives, if you shopping for sporting gear, do it in person, not online, and above all check out the reviews status before purchasing anything especially from the Footlocker in reverse..locker foot. However, don't take my word for it, check ✅ out for yourselves. Unsatisfied Customer?
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June 2021 by C “Nyz” J
They always have the shoes to fit the youths.
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April 2021 by Roga Dean
They barely had any shoes & they have no air force ones
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April 2021 by jacpueline eason
More boy thing then girls
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April 2021 by Trece Cutie
❤️
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January 2020 by Ella Brown
Loved it got just what you need
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October 2019 by Dominique Lee
Wide variety of shoes for kids of all ages. The staff was very helpful!
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July 2019 by ocie wright
Good prices on the shoes. Got my baby right
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February 2019 by Sheay Smith
My baby loves â¤ï¸ to shop here
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January 2019 by Kieys j
Jordans
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December 2018 by Bettina Stoutmire McGhee
Great service and decent prices
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June 2018 by cortez gill
Great prices
