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January 2024 by Angela Judy
When calling you may deem it unnecessary to get the receivers name however an incident occurred twice at the Taylor Rd. location. In December I called to verify a prescription that was received and asked that it be sent to Wetumpka location. Low and behold I arrived to Wetumpka 2 days later only to find that the prescription was never delivered causing me to drive into Montgomery unnecessarily. Last week I had another prescription called on and I called to check on it as it was a compound and was told it takes 2 days to make and then 2 more days to send to Wetumpka and I stated I would pick it up in Montgomery, Taylor road as I would be in town however, my plans changed and after new years day I was able to pay for a ride to pick up my prescription. Upon arrival to Montgomery finding out that my prescription was sent to Wetumpka although I requested to pick up in Montgomery was completely disregarded. I placed a request for a call any time I have a prescription now. The pharmacist asked me did I know who I spoke with. I only remember it being a male and it was the same one as before. If I had to do business here by choice I indeed would not. All calls should be recorded so it's now my responsibility bcz of lack of good customer service. DO BETTER Adam's Drugs!!!! I used my energy, time and gas money to only be disappointed twice. J needed to reserve all with my injuries and lack of funds. Walmart unbelievably actually has a better pharmacy and that's alot to say coming from someone that doesn't shop there.
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December 2023 by june balkema
It's nice to.walk in and the people know you by name....and if I need something I buy off the shelf and my husband is picking it up, I ask to speak to Jake and tell him my husband is picking up...so convenient.
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September 2023 by Tina Jordan
Pharmacy and staff are great!
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August 2023 by Natasha Moorer
This was my first time using Adam's Drugs-Copperfield and I was extremely satisfied. My son had just had surgery and needed his at home medication urgently. The Adam's staff were very friendly and professional. They treated me like family and my wait time was very very short. I was extremely impressed with the service that I received and I am truly grateful for them being so considerate of me as a customer. This business is a true example of making a great customer service experience memorable.
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April 2023 by K K
If you have the ability to change where you regularly pick up your prescription you definitely should consider changing to them. They are fast, FRIENDLY, knowledgeable and are stocker with many meds a lot of other pharmacies have on backorder. Walgreens and CVS don't even bother answering the phones anymore and usually have nasty attitudes. It is way better here.
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March 2023 by A D
If you have the ability to change where you regularly pick up your prescription you definitely should consider changing to them. They are fast, FRIENDLY, knowledgeable and are stocker with many meds a lot of other pharmacies have on backorder. Walgreens and CVS don't even bother answering the phones anymore and usually have nasty attitudes. It is way better here.
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December 2022 by Betty Carr Thompson
The VERY BEST in EVERYWAY. Also, friendly and helpful! Just wish they were closer to my home! Highly Recommend!!!
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September 2022 by Jessica Woodruff
Exceptional! The staff is absolutely amazing and friendly! I don't think I've ever had to wait more than 15 minutes when I dropped off a prescription
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February 2022 by Eddie Johnson
Very friendly staff. In and out in a flash.
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January 2022 by Lindsay Hall
All Adam's pharmacies are great, but this location was phenomenal. So nice and so quick!
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October 2021 by Jared Pflugh
I just recently switched to Adams Drugs and I must say that the customer service at the Copperfield location is exceptional. The staff are very friendly and helpful. I wish that I would have switched over sooner.
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July 2021 by W Thrower
Best service unlike the Corp chains
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April 2021 by Jose Eduardo Amezcua
This pharmacy it is the best local pharmacy in Montgomery and they've the best customer service ever.
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March 2021 by Donna Warren
I called in 6 prescriptions thismorning. I get there approximately at 4:30 this evening and they were not ready. I ask why they were not ready. The person waiting on me , said we have lots of perscriptons to fill and basically my call for a refill falls to the last. I ask the person waiting on me what is the purpose of calling them in. He then said, "I'm not going to argue with you" and I said the same.I then waited for them to be filled. I HIGHLY recommend you to check out people you hire within your establishment. It only takes one bad apple ?This person doesn't belong with Adams Drugs...
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March 2020 by Lashanda Smith
Terrible service at this location. The technicians that are nice are very few. Jake and older female technician are so nice. I’ve had several rude incidents with various technicians here and today was the last time for me. Customer service doesn’t seem to matter to this location so I’m glad to take my money somewhere else.