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December 2023 by Shedrick Hill
I just got cash out this year so far like it it helps me out a lot because that people have cash out with jobs that I need cash out with and food and other things that I did cash out with I enjoy
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September 2023 by Quincy Jackson
I’ve been with Guardian for 4yrs the people there are great very nice people I have two accounts with them personal and business I applied for a unsecured credit card and got denied for having to many credit card open and did the credit matters program first because I was told when I completed that program I could get approved paid on time and it didn’t mean anything all they did was pull my credit and left a hard inquiry and told me I could open up a secured account after pulling my credit not to mention I wouldn’t have to get other companies credit card if the bank I’m banking with would be beneficial sad but true
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August 2023 by Sanquirnetta Martin
Great Member Service
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June 2023 by J-Don Bailey
Grate place and the staff is wonderful
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May 2023 by TaCora C
Excessive overdraft fees before the transaction is even posted. Overdraft by $5.80 and was charged $236
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January 2023 by C D
Mr. Antonio Holmes and Mrs. Selena Davis are the best. They helped me throughout my entire loan process. They were very diligent and courteous. Communication was excellent. Will be doing more business with this branch! I wish I could give them more stars!!!!
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November 2022 by Henrietta Cargill
Drive thru was open early
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September 2022 by Derrick Davis
Awesome People And Awesome Customer Service
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July 2022 by DePaul Vincent
WARNING !!!!!!!DO NOT BANK with Guardian Credit Union!!!!!!Your money will disappear and you won’t receive any logical explanation on where it went besides”that’s how our system is set up”My entire pay check is deposited here weeklyBut it never seems to fail that it will be charged 3,4,5,6,7 overdraft fees of $26 by the time it hit my account. They are scamming the American people out of money and it is going un noticed by many. There is no way you can have an account showing you have available funds to spend while showing the charges already posting and end up with an overdraft on everything even when you had the money available. I’m no mathematician but I know when something isn’t adding up right. People save yourselves a great deal of stress and worry while trying to live and pay your bills in an already hard economy and bank somewhere else, like Regions or Navy or one of those nice places !!!
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December 2021 by Dristin Johnson
I love how they hold checks just long enough for several transactions to come through slap you with multiple overdraft fees and then release the check.....mind you it's a check from a business that I get at least once a month no reason to put a hold on it at all.
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October 2021 by Brenda Mitchell
This the bank I love.
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April 2021 by Rodney Banks
I really hate your company. Your branch took my 1400 hundred dollars. I really needed that to eat with and pay bills thanks to y'all im really screwed.
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January 2021 by John Trapaso
When I moved to Alabama I bought a new car and financed it through Guardian. The were a bit slow. Right when I was about to go with dealer financing they called me and I ended up going with Guardian.Fast forward to nearly two years later, it's time for my wife and I to buy our first home. My father, who has been in real estate for almost 30 years, recommended I go with a credit union. Why not go with Guardian since I'm an existing customer already? We walk into the closest guardian branch near us to talk to someone about a home loan. Come to find out, the banker says that they don't have an in house mortgage department and that we will have to call to speak to someone. Okay not a big deal. She tells us that she is emailing Ashley Tillery and that Ashley will be available in about 30 minutes and she will call us. Two and a half hours later we finally get a call. Ashley is not someone that should be dealing with mortgage applications. She's EXTREMELY rude and when the conversation was coming to an end she seemed ecstatic that the conversation was over. TERRIBLE customer service.We were told by Ashley that we would hear back from her in roughly a week or two regarding the application. Two weeks go by and nothing. I call her to find out the status and she says nothing has changed. Three weeks, four weeks, FIVE WEEKS...NOTHING. I started doing research on other banks and credit unions. My father talked to someone at Trustmark so I called David at Trustmark. He was delighted to be working with us, we gave him everything we needed to, and within a day and a half we got our pre-approval, submitted an offer, offer accepted and as of today 12/18/2020 we received the appraisal and are good to go. And as of today, 12/18/2020, nearly three months since we started the pre-approval process with Guardian, we have not heard a word from Ashley Tillery or anyone else over at Guardian Credit Union.
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June 2020 by William White
I think it's a good place for banking
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March 2020 by Hood Rich
Unethical practices. Their online banking is a joke. I'm always checking my account to make sure I have money but out of the blue I'm always overdrawn and being charged a fee for them covering charges. some transactions post immediately and some transactions take days to post and its done on purpose to confuse and keep you paying overdraft fees.