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October 2020 by Jamie Brown
Great service (above and beyond) and community support!
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April 2020 by Elizabeth Cain
Harold's is my go to place for jewelry repair, gifts, and design. They worked patiently with me each time I needed an individual's piece of jewelry for an occasion. Check them out, you will enjoy your visit.
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February 2020 by Andrew Miller
Very friendly customer service. I went in to have my 10-year-old watch battery replaced. They quickly informed me that because my watch used a non-standard rechargeable battery, it needed a special battery from the factory. I was given some very helpful advice to try to see if I could get it up and running on my own, before sending it in to the factory. If mine wasn't a specialty watch, I have no doubts they would have it back up and running in no time since they seemed very knowledgeable. They even cleaned my watch at no charge. Very friendly and helpful!
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October 2019 by Julia Simpson
Friendly staff and stunning selection of jewelry!
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November 2018 by Sarah Spratling
Very nice jewelry and knowledgeable staff
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November 2018 by Chuck White
Great small jew
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November 2017 by Ginny Blackburn
My grand baby broke the chain to an inexpensive metal necklace that I like to wear. Stopped in to ask Hatold's for two small circle links to fix it. It just needed a new small circle link on each side to connect the chain to the 1 oz metal piece. This has happened to other necklaces in the past and I've gone to jewelers in B'ham and they repaired it on the spot and charged $0 - 5. This jeweler said it would take a week to repair it and an estimate of $30 - 40. I've dealt with a lot of high end jewelers, which this one is not, but my guess, he will not be in business long enough to reach that status with such poor customer service and attitude. This jeweler and staff could greatly benefit from a course in good business / customer service tactics.
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October 2017 by Dustin Holmes
Best Jewelry Store in Town. Honest. Talented. The only Jeweler I go to.
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September 2017 by Tricia Brugmann Strout
This is my go to place for jewelry. From a simple chain, which they antiquated to match a pendant, to taking a family ring and making several pieces from it. Most recently I found the perfect ring of mixed metals, and they resized in time for me to wear at a family wedding--all in under a week.
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June 2017 by Bryan Hassler
Friendly people and local business.
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April 2017 by Austin Decker
Honest people, quality craftsmanship and Great customer service we will be back!
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December 2016 by Kristi Skipper
My wedding band was custom made by another jeweler, and after 10 years I decided I didn't like the plain band and I didn't like that it was thicker than the band on my diamond ring. Tim shaved it down to match my diamond ring, and also engraved a swirl on the band to match the band on my diamond ring. I love the results! My diamond looks beautiful against the swirls on both bands. The best part is that it didn't cost a fortune! If you want beautiful jewelry at reasonable prices from someone you can trust, call Harold's!
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December 2016 by Joey Morang
I'm not originally from Alabama, so when I moved here I asked some locals on where to go. I cannot recommend Harold and his team enough. Harold took his time with me every time I went in. I was purchasing an engagement ring for my girlfriend (now fiancé, thanks Harold) and had an idea of what she wanted, but Harold and Tim helped me design a custom ring. He had me go through and pick the band I wanted, then the setting, the diamond, etc. then they used a CAD program, and drew
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January 2016 by Martha Davis
They are so kind and courteous. Great job on every repair. They have beautiful jewelry. Love Harold's!