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November 2023 by Wayne Townsend
I recommend them highly, very professional and friendly. I dealt with Ms Smith. Enjoyed talking to her very personable.
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October 2023 by Gerard
It was great. Someone answered the phone. Stupid to ask me for my opinion when all I did was call to find out if they were open on Saturday.
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September 2023 by Lenora Daniel
I'm having do body work on my vehicle right now, plus I've used them a few years ago, they was quick getting me the funds from my ins. For my damages, there great.
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June 2023 by Grace Downey
Superficial / minor repair which was originally estimated to be $1500 and 5-8 days. But, they had my car for over 3 weeks.Poor / communication about delays (they never called me to alert about any issue- I always was the one calling to check on the car.) A missing replacement part wasn’t noticed until 14+ days into the repair, causing yet another delay.Cost ended up with additional >$1000 chargesI thought utilizing the OEM dealership was a wise choice - will not use them again.Service: Body & Trim
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June 2023 by neil harris
An amazing job in a timely manner.Services: Painting
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May 2023 by Gloria Clark
Great service. I look forward to doing service with checking them again not with an accident, though the service was great.Service: Body & Trim
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April 2023 by Loretha Nelson
They gave me an appointment to bring my car in for repairs. I thought it would take them a couple of weeks, but they had it to me in a weeks time. The service was good, and the workers were very professional. I would do business with them again if I needed to. Thanks Jack Ingram.Service: Body & Trim
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April 2023 by Tanesha Johnson
Body shop did an amazing job with the repairs to my car. I am pleased!! On the other hand the lady sitting inside was very racist. After finishing the car they accused me of receiving the payment from insurance which I didn’t. That could have been avoided if they reached out to insurance to verify that my vehicle was in their possession. Communication skills are awful. They provided me a loner car that was extremely dirty but stated if the car wasn’t detailed when returned I would be charged 75 dollars. The battery died as soon as I made it home. The job was way longer than they anticipated. I won’t return for anything and I don’t recommend based on the way I was treated during the process of everything.Services: Painting
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April 2023 by norma lewis
A job well.done and they were courteous.Service: Body & Trim
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April 2023 by Karmen Rudolph
My truck got hit in April 29th 2022 . Finally got a call from Jack Ingram to come bring my truck in October 2022 Almost an hour after dropping my truck off I was then called back to pick my truck back up Because the part jack Ingram ordered was damaged. I then waited, i was told the part was on international back order and had no ETA. I got a call in January to come back in March of 2023 they kept my truck A month I actually had to call them to see if my truck was ready I was told it was ready a few days prior. I received NO phone call.Someone stole my interior cleaner out my trunk . It looked as if truck had been rambled through. I should have given them 1 star but the man and woman in the body shop office were very polite.Service: Body & Trim
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March 2023 by Samantha McLeod
Service was absolutely superb.Service: Body & Trim
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March 2023 by Jacquelyn Langley
Ingram's body shop does an amazing job on your wrecked vehicle, and the service is expedient!!!!
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March 2023 by TNJ Brooks
I found that Jack Ingram is not on par with other luxury car companies like Mercedes of Birmingham! While there are great workers there, the company needs to improve its supports and amenities to customers.Service: Body & Trim
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March 2023 by Craig Longshore
Good. They took care of my estimate
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January 2023 by K Ciaramello
Had a Car accident and Mercedes’ towed me here. The folks at the dealership welcomed me and were great. Body shop guys seemed nice but took nearly three months to call car totaled. I called for updates on four occasions and each time told they would reach out following week when they knew more but never did. More urgency and better communication would be the recco
