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January 2024 by Melissa Hornsby
Shopping for and buying a car from Jack Ingram Signature Used Cars was the best used car experience my husband and I have ever had. Eric Dyar and his sales manager worked with us to price match so that we could purchase locally, didn't try to sell us add-ons or charge extra 'reconditioning' fees and did everything they could to ensure the little car for our daughter was exactly what we wanted. They went above and beyond with exceptional customer service. When their title system went down, Eric sent us home with the car, then came to our house later with the paperwork so we wouldn't have to make another trip into Montgomery. We could not have had an easier or more pleasant shopping experience! Eric Dyar and Jack Ingram will be the first we check with for our next used car.
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January 2024 by Laurin Lanier
Extremely impressed with the customer service & care my husband tim & I received from John kowalsky. John was extremely patient and helpful throughout the stressful car buying process. I was not in the mood to buy a car. I did not want to deal with it. I was in a hurry because I had been without a car for a couple weeks . John was kind enough to come pick me up. He let me test drive as many cars as I wanted. He let me take my time, inspecting every inch of every car. He never acted annoyed or like I was wasting his time. He wanted to make sure I was 100% happy with my purchase. He made everything as easy as possible. I recommend him 100%! It’s been around a month and I love my Mercedes !
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November 2023 by Ron Picard
Updated: 1 out of 5 Stars. When I purchased the car, I bought 7K+ the service add-ons. A couple months later I decided I no longer wanted the add-ons (not an uncommon problem). I reached out to the dealer and signed cancellations forms for a ~7K refund. It's going on 3 months now and the dealer still hasn't refunded the 7K. I've sent many emails (which have been ignored) and call the phone numbers (which they never answer).
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October 2023 by Deanna Kell
I had a great experience with my recent car purchase. Everyone was so helpful and patient and worked very hard to get me in the car I wanted. Sandra, my sales person, Michelle in customer service, Jimmy in Finance, they were all amazing. They made what can often be an anxious experience for women, feel easy. Thank you, Jack Ingram. I’ll be back!
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May 2023 by Amanda Lowrey
After a long wait, but for good reason, we finally received our CPO Porsche and LOVE it! The staff, although very backed up with lots of work and short handed, worked very hard to get our car completed professionally and satisfactorily. They went above and beyond to make our experience with them good. And, they are working to improve turn around time for maintenance. Matt Plunkett is AWESOME!
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May 2023 by Treska Brown
I had the absolute best experience buying my dream car from Jack Ingram. The process was short, sweet and easy and the customer service was top tier. I am super pleased to say the least!!!
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May 2023 by Erica Patrick
Wonderful experience! The staff is very friendly. Eric and Sondra went all out for me and did not give up.Corey thank u so much for the change in my rate and payment I can not thank you guys enough. Will definitely be back to do more business.
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May 2023 by Thong Do
Fast, easy, and very knowledgeable about the vehicles they're selling! Deliver right to your door, which is always convenient for buyers like myself. The teams of Jack Ingram (Lin William) made it possible to put your in vehicles of your dreams. They have plenty to choose from. Personally, this vehicle (Mazda CX5) is my highway for work. Thanks again team Jack Ingram! Wish the vehicle would have 2 keys instead of one but that's ok. Appreciated guys!
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May 2023 by laderrica mcfolley
They have great customer service skills ‼️❤️ my sales representative Matt Plunkett was the best , I purchase me a car last Saturday and I LOVE IT everybody there is nice and polite and they will be sure to give you a reliable ride ?
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April 2023 by TRESANNA D. MOODY
I purchased a car with Eric Dyar on March 17, 2022 and my overall experience was Great!!! I definitely will be doing business again with Eric.Thanks again, Eric~Tresanna D. Moody
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April 2023 by John Czuhajewski
Great experience. We flew in from Texas so the car was basically already sold. Prior to our arrival, the sales manager saw some damage to the front bumper clear coat and had it repaired even though it was already sold. Great integrity and good sales experience. My salesman, Brandon, was also great. He was very responsive to all my questions and picked us up at the airport. Thanks Gents.
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April 2023 by Stephanie Gauntt
Purchased a 4Runner here. The vehicle is great except for one thing. It had a terrible smell. The salesman said they had to fumigate it after it was traded. The chemical smell that resulted is horrible. I didn’t think it was that bad at first but after purchasing the vehicle, we have had a horrible time getting rid of the smell. We have used deodorizers, coffee, baking soda, plug-in deodorizers, and have had the windows down as much as possible to air it out. It is better but my husband is very sensitive to smells and can’t even ride in it without the windows down. Everything I put in it comes out smelling like it. Then it took them weeks to get me my spare key from the previous owner. Once they had it, I asked them to mail it. They refused and we had to make a 40 minute trip to Montgomery just to pick up the key. I don’t see us purchasing from them again unless we get desperate.
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April 2023 by Jesica Romano
I just drove one day this truck Honda Ridgeline black edition and I love it ! Hope this truck will be good to me
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February 2023 by Kaylee Hobbs
The car buying process was a breeze. Corey in finance helped me find the best rate (better than my bank's actually) and I was in and out quickly. Staff members from start to finish were friendly and professional. I'd reccomend checking out Signature Cars if you want a good used car for a decent price.
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February 2023 by Alvin Gary
I received a fair price for my trade-in and my purchase price was fair as well. The salesman did not pressure me and no hocus pocus. Also, the salesman (Lin) drove my new car 60 miles to my home after some minor repairs. This is one of my best experience at a car dealership. ?
