-
March 2024 by Steven Allen
The staff allowed someone to pick up my order and refuse to remake it. This is the worst customer service I’ve ever experienced! Do your job and verify to-go orders. And if proof of payment is available and presented remake the order!
-
March 2024 by Shawn Melton
First time eating at Jersey Mike's, a couple of weeks ago. Best sub I ever had. A lot better than Subway, in my opinion. I wish Jersey Mike's would come to Tallassee, Alabama.
-
February 2024 by Tim Shirley
Great subs, remind me of the original Blimpies. Service was fast and efficient, the store was clean but very tight. I highly recommend.
-
February 2024 by PrettyBoy Rj
Tried to come in and grab a sandwich (first time customer) at 8:27 pm but the door was locked and some lady was cleaning up already, it clearly states that you guys close at 9, so why are the doors locked?
-
November 2023 by Emily Huff
I got there around 1:00 on a Saturday and the staffers handled the lunch-rush with elegance and respect. Will definitely come back to this Jersey Mike’s!
-
October 2023 by Cynni W.
I drove 20 miles in traffic on a Friday night to have someone with a short haircut with waves butcher my sandwich. I asked that my giant sandwich be cut in 4 pieces. One piece was half of the sandwich and the other 3 pieces were a variety of sizes. One end was so soggy when I got home no one could nor would eat it. I took the meat off and put it on a hamburger bun and ate it myself. Over $26 and I have never been so disappointed. I don't complain often and rarely leave a review,however, after waking up this morning, the stench of disappointment is still lingering, so I had to try and get the smell out.As an FYI, the same guy made several sandwiches before mine and had so much mayo on the side and outside of that sandwich, that I don't know how it could be picked up without the hand being wrapped in napkins. Clearly this person doesn't care about what we are paying for and that it will be going into our mouths. We work hard for our money and made a choice to spend a great portion of it with this restaurant as a treat. Two hours of a day's wages.
-
October 2023 by Marie Marie
I got the famous Philly and it was amazing!! I loved the fact that they put a good amount of cheese. For a regular it’s a wee bit pricey, but they loaded my sandwich up so it was worth it. A decent wait time. Everyone was super friendly and seemed to working very hard. I recommend coming here.
-
September 2023 by Tanisha Price
Finally decided to try this place and I was not disappointed the bread was super soft the sandwich was delish I think it was the best sandwich ever lol no seriously it was just that good I went back the next day
-
September 2023 by cmac5272
I USED to go in once per week and order 2 subs totaling $34.32 for the giants. Up until my LAST trip on 12/29/2021 at 1:49 pm. they were excellent, and the 2 of us could eat off them for 2 days. On this date however, the bread was stale and very crumbly, and it appears, the meat was cut thinner than before, and with less of it. I washed of the condiments and fed it cut up over my dogs food. I make and extra effort to tip at the register, in fact I gave the clerk PRIOR the this last trip $40.00 as a Christmas bonus. I will gladly pay for what I receive, as long as I get my money's worth. The people who were there many times before, were no where to be seen, and the clerk kept going to the back to talk with someone several times in the middle of putting my food together. I notice the owner responds to 5 star ratings, and I expect them to respond to this one, so they can offer me a refund. C. McGuire Maj. U.S.A.F (Ret.) UPDATE....Thank you but no thanks to your offer to respond via your email I received enough SPAM on your sandwiches. I will just mark it up to experience. Happy New Year! UPDATE 1/2/2021...I was contacted by the home office offering to send me coupons with my next purchase free of charge, if I would send my home address. I accepted. I will see what happens on my next trip. BTW, I do not want to be treated any different from anyone else, but I do expect to receive what I pay for...To be continued.
-
September 2023 by Terry Hathcote
Ordered a giant 56 online and picked it up to go. Great Philly cheesecake!
-
August 2023 by Elizabeth Gregorius
Ordered on-line. Gave them extra time just in case. Walked in to pick up. Not ready. Three people working. Two people in restaurant. One counter dude asks me if I am picking up. Tell him yes. Give last name. Dude says we outta the bread I ordered. So I tell him what I want and go to wait outside.They are so lost and unsupervised.
-
August 2023 by Muñeca Ruiz
Lady is taking my order sitting down in the front end of the store . Yells out to the guy in the back my order my order. Poor customer services. No welcoming. Maybe that’s why I haven’t been here for years.
-
August 2023 by true vision
Went into the store in eastchase, and nobody working the front. You could hear all of them in the back talking for 5 minutes or so. One guy came out and did not speak a word to me. I was the only one in the store at 2:54 on Saturday. Not to mention the place is
-
June 2023 by Randy Hymel
Half as much meat as other Jersey Mike’s.
-
June 2023 by Alex Wilson
Best sandwich ever!! Plus seeing Keisha and Eddy is the highlight of my day. Thank y’all!
