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January 2024 by TJ Smooth
A two star hotel for a four star price. Normally I believe you get what you pay for, but that’s not the case at this LaQuinta. It was one of the most disappointing hotels I’ve ever stayed in. Literally, nothing was good about this place. The best thing I can say is that my bed wasn’t uncomfortable. The tiny little pillows were, but the mattress was okay. Everything else is bad! I’ll list a few, but the list could go on forever. Room was not very clean. Hair in shower. No hot water. Broken shower handle. Stained comforter, shower curtain, and towels. Uneven, cheap vinyl flooring. Broken TV remote. No live TV, only subscription services that you need your own account to use. Thin walls, so you hear your neighbors voices and TV. Underwhelming, basic breakfast options.I could go on, but you probably get the point. I recommend you stay anywhere other than this location.Rooms: My room was spacious but the decor was cheap and depressing.Food & drinks: The complimentary breakfast was disappointing with very limited options.
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January 2024 by Chantell Mitchell
The customer service was awful. I didn't have hot water and it was 39 degrees outside. I told front desk about the issue and all they said was sorry. No type of accommodation. The room also smelled like cleaning supplies, not in a good way. My experience was horrible.
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November 2023 by Kennith Matthews
Not the cleanest bathroom. Pillows felt like a bunch of balled up wash rags and were the size of a throw pillow. Finally went downstairs and asked for a new pillow at 2 AM.
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November 2023 by Elizabeth Meighan
Moldy shower. Hair in bathroom and imbedded in towels from previous guest. Gross. At first upon arrival I noticed we didn’t have a tv remote in our room. We went down to the front desk and got a remote, no big deal. Turns out the tv itself didn’t work. I politely went down to ask if anyone could help me get it working or if we could change rooms to a room with a working tv. Even if it was a downgrade from our king bed, I would have been fine. I’m easy to work with and I’m not usually a complainer but for almost 200 a night I would like to at least have clean towels and be able to watch a tv show before bed. Nobody was able to assist me and there was no manager on duty. Absolutely nothing they could do but stare at me until I walked away. Mind you it was only like 8pm. If it was 3 am I would have totally understood. So I decided to try for myself and pull the big piece of furniture out from the wall and check the wiring. Turns out the tv was unplugged from the wall and the tv itself and the cord was just laying underneath the cabinet. Not to mention the filth we came across when we moved the cabinet. Made me a little uncomfortable sleeping here. Got the tv on finally but the tv remote barely worked. My goodness. Only the up channel button worked on the remote. Had to adjust volume and power on/off with the buttons on the tv. We’ve stayed here before about 2 years ago and it was wonderful so we decided to stay here again while passing through. Unfortunately something happened between then and now. For 170 a night there are much better places to stay around the area.
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November 2023 by Richard Reed
Our experience was not great like every other time we have stayed at a LA Quinta. The rooms were dirty especially the floors. Over priced for conditions. Toilet paper just on the back of the toilet because there is no holder. No bags in the dog walk so long there was a bird nest.
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October 2023 by Allen Loveless
Great service and friendly employees. Room was very nice, clean, and exactly as expected.
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September 2023 by Zion Jones
Every thing was perfect for me and my fur baby she love getting love from the staff and she was just so happy to see friendly faces definitely would love to stay here again future wise.Safety: I can say the doors weren’t propped open the key cards worked fine for every entrance door.
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September 2023 by Jason Morrow
Breakfast and front desk ruin everything. Breakfast is particularly awful. Have stayed here at least twice, will consider elsewhere next time.Rooms are spacious and comfortable, bathroom is nice, and housekeeping does well.
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September 2023 by Carla Schillig
Maria was great at front desk. Room was extremely clean and smelled clean. Breakfast was a bit disappointing no breakfast meat just waffles for hot food. Then typical continental items. The Mexican restaurant next door was great!!Rooms: Very clean
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September 2023 by Conrad C Hanafee
Nice, clean. Was going to use the handheld shower but the knob fell off. Also in the sink it took forever to get warm to hot water for some reason. But otherwise a nice place with good coffee! Which is a rarity in hotels it
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September 2023 by H M
Checked out yesterday and called as soon as I got home and realized I left my laptop mouse in the hotel room I stayed in. Took a little going back and forth but it they ended up having it, I was just told I'd have to schedule to have it picked up by ups. I only wish they could mail it directly.
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September 2023 by Cyber Skunk
What you'd expect for the price. I was expecting much worse based on all the reviews, but was decently suprised. Much more clean feeling than the last 3 star hotel I stayed
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September 2023 by Michelle J
Great location close to several restaurants & shops. Easy access to the highway. Rooms were a nice size but could be updated. The bathroom door was hard to close & then it was hard to open. The shower pressure was good, but the water would not get super hot. Overall, it was a comfortable stay for 1 night.
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August 2023 by Robert Berry
The woman at the front desk hates everyone who came through the door she was rude and hated every time you asked a guesting. She told the guy in a loud voice, "You need to google food places." Then, while the family was still singing paper, she tried to talk yo me from the gaps and spaces of the family.
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August 2023 by Drew P
We stayed one night here tonight on our way to Mobile, because the rates were affordable. Upon entering our room it was very clear, that their house keeping staff is doing a horrible job. The bed had hair from the previous guest, and there was food crumbs on the table. This was a horrible experience and totally disagree with the Google reviews. I should have known better when a 2 star hotel had a 4.1 Google review.
