-
January 2024 by Cheryl Carter
It’s a wonder this place is still open, the reviews are HORRIBLE!
-
December 2023 by J Sturgent
Didn't care for Carlonda's attitude. Cutting you off while you're speaking, getting up and slamming the door if someone accidentally left it open. Obnoxious. April and Marnita were kind and courteous. Went above and beyond.
-
December 2023 by Crystal R.
There was nobody at the front desk you could ask questions to. I walked in the bathroom and there was urine and toilet paper in the toilet from the previous patient. I asked if I could flush the toilet because there was a sign that said not to flush. There should be a distinction between patients that are there for drug testing or there for other reasons. The fact I cannot wash my hands and I'm touching a doorknob touched by hands that have also not been sanitized is an infection risk and reportable if not being properly sanitized between patients, which based on the fact there was still urine and toilet paper in the toilet from the previous patient lets me know, it was likely not. The phlebotomist did not let me know what she was about to do before she drew blood. Just poor customer service. I also waited an hour to have my blood drawn.
-
September 2023 by Jenee' Rose
First time here, just moved to the area.Pros:- smells clean- received fax of lab orders (some places loose the fax and can’t find orders, this place doesn’t seem to have that issue)- easy electronic checkin- ability to wait in the car until appointment time- tv monitor reflects order of labs where you are on the wait list- quiet peaceful wait roomOnly negative:- when doing timed labs I recommend coming earlier as we were taken back 20 mins after scheduled time and arrived 30 minutes earlier before scheduled time, but if you plan accordingly to arrive early or schedule earlier than needed for timed labs it’ll work out fine….(And honestly this is STILL the fastest wait time for labs we’ve ever been to… we’ve had to wait up to 2 hours in other states!)
-
September 2023 by R Logsdon
I went to the facility on Winton Blount Loop on 9/2/23. The whole process was quick and easy, and the technician taking blood was very professional, friendly, and personable. My appointment was for 8:45am, but I was done and out the door before my appointment time.
-
September 2023 by Julie Antia
I like this lab. The check-in is very easy, and you can wait in your car or inside the lab. Usually, they text me in about 15 minutes, depending on how many people got there before me. The lab tech is very friendly and polite, and I get the results in the labcorp app.
-
June 2023 by krayzrick1
I've never had a problem with this place. Make appointment on line. Wait in car for text. Couldn't be easier...
-
March 2023 by Cates Cube
In and out in a good amount of time especially when there were a good number of people sitting in the lobby. Just a little dirty on the walls and baseboard. The receptionist not so friendly but maybe she is just that way. The girl in back was much more polite.
-
September 2022 by M T
Very polite technician but the phone check-in service Labcorp offers did not transmit my information to this location. I sat in my car for about an hour. Just check in inside when you go to this location
-
September 2022 by rob young (YoungBrother)
The door says they open at 730am , they didn’t open 8:15am . The staff was cool and professional.
-
September 2022 by Mark Williams
Good job at blowing a vein. Would recommend this place to someone I really don’t like.
-
August 2022 by Michael Rabig
Terrible. Communication is non existent. Place is filthy. ALWAYS a wait.
-
July 2022 by William Skinner
Absolutely the worst experience with a testing facility I’ve ever had. Refused to acknowledge that I had an appointment, waited for 2 hours just to be told that I would need to go home and return later with a sample for them as they did not do that type of sample in their office. Would not allow me to have my blood drawn until the other sample was completed as they said, “We don’t split orders here” (There were two completely separate orders for the two different labs I needed done). My doctor gave me explicit instructions as to how the testing would go and this group dropped the ball. Very unprofessional, very rude, zero bedside manner, and completely ignorant to their patients needs. This locations either needs to be closed or refreshed with an entirely new staff. If I could leave zero stars I would!
-
July 2022 by Debbie Henry
I am a new hire to the PSC on Winton Blount Loop in Montgomery, AL. They supervisor Anthony Best is not supervisor material he let's the lead Phlebotomist Kalonda Smoke run the office whatever she says goes. Kalonda is very unprofessional and rude to the new hire saying she is a bully and she has the work attitude with employees and patients. The center is filthy and very junky.They do not use any PPE face shields when pouring up samples , mask are always down and lab coats unbuttoned. They give improper training and rush new employees on learning. This location needs to be closed but mainly these employees need to be fired.
-
June 2022 by T C
Quick, easy, and free wi-fi. Not much else i can ask for in a lab.
