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March 2023 by Lori Furlong
Get new buyers. Your dresses are awful. Old lady ish…….
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August 2021 by Briana Robinson
I have been a long time customer of Loft but the staff at Eastchase were very rude regarding the mask policy. I briefly took my mask 1/2 off to tell my sister something and was addressed from across the store by an associate about putting it back on. She threatened to call security without giving me more than 10 seconds to put a mask back on. We put all of our purchases back and abruptly left. This situation could have been handled with a much better attitude on the part of your associate.
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April 2021 by Briana Woods
I have been a long time customer of Loft but the staff at Eastchase were very rude regarding the mask policy. I briefly took my mask 1/2 off to tell my sister something and was addressed from across the store by an associate about putting it back on. She threatened to call security without giving me more than 10 seconds to put a mask back on. We put all of our purchases back and abruptly left. This situation could have been handled with a much better attitude on the part of your associate.
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March 2021 by Sara S.
This is the second time I have attempted to buy clothes at this store. Staff is very rude, first time two staff were present, I was the only customer and they refused to let me try on clothes because they said one staff person was about to go on break and they couldn't accommodate me. Second time only one person was present and she said she can't open dressing room by herself. When I asked when they would have two people present so I could come back she was very rude and just said well I am supposed to have 2 people now! And then did not give me another answer. Again I was the only customer and now I understand why. They should close (or find people with some interpersonal skills) if they cannot accommodate people trying on clothes - if I wanted to buy just looking I would order online.
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December 2020 by Sandra Thomas
Loft is one of my Favorite Stores from Montgomery, to Birmingham, Or ATL I rarely shop on line but they always have something different than in the stores I rate them 5 star ? an more
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July 2020 by Jisselle Hidalgo
Very well organize store for women petite only.
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October 2019 by Brenda Neal
Wonderful customer service! Very helpful!
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September 2019 by L Maier
Its aight. Little pricey but the clothes cute ig.
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September 2019 by Dalphne Wilson
Sales Associates were friendly. The store was neat with the clearance sections nicely settled in the rear of the store.
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July 2019 by sheila stinson
Have no idea about this place
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May 2019 by Bobbie Moore
Nicest sales person ever. Wish I knew her name so I could brag on her. She was friendly, personable and patient. Just the best.
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April 2019 by Tura Bibb-Stinson
Staff not overly friendly. Maybe that's how they do things in Eastchase. I probably won't be back. Not my style.
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April 2019 by Krystal Rogers
Great staff
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March 2019 by Kami Scarborough
I enjoy shopping here. I was a frequent shopper of Ann Taylor and now that it is no longer located in EastChase, the loft is my go-to. Friendly staff.
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January 2019 by Sandra Malone
Nice displays of clothing, but this store is way to pricy. I have gotten better quality at discounts stores such as TJMaxx and Ross.
