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January 2024 by Aubra Hamler
Very good junior whopper and big fish sandwich nice coffee two kinds
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December 2023 by Alex Kolkena
I would appreciate a better selection of boots, but the folks working here were friendly and helpful.
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September 2023 by Ken Kealey
Good selection but before you buy anything check the Airmens attic on base first. Tons of military clothing and it's all free.
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July 2023 by Tim
Well stocked and very clean. Extremely friendly and helpful staff. Tailoring available.
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July 2023 by Scott A
Everything you need or they will order it for you.
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July 2023 by carter ulrich
The staff was friendly and quick to help. I needed a uniform altered quickly and they were very understanding and took great care of me!
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April 2023 by Ebrahim Esir
Fantastic all military clothing and cheap orice
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March 2023 by Taylena R.
purchase a 50.00 vanilla gift card on 3/5/23, and call the number on back of card to get it activate. To my surprise the card was activated as soon as I purchased the card from the bx and I didn't get to add my card number, expiration date or zip code, as I usually do after I purchase a store vanilla gift card, all because the card was already activated when purchase at the maxwell BX. Anyway, I was about to hear that 50.00 was on the card but as soon as I hung up the phone, tried to make a online purchase the card quickly had a 0 balance. I'm out of 50.00 bucks already. Just beware of this if you're buying the vanilla gift card from the BX. The store manager told me there was nothing they can do about it, and yes their cards are immediately activated upon purchase. Never had nor heard of this. I activate gift cards myself once purchase Beware
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February 2023 by J Johnson
Helpful staff who give great customer service.
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October 2022 by Denise C.
Today I went to the Maxwell AFB Exchange. I had a mixed reaction. Most of my experience was positive. People at the front, at the vision center, at the jewelry counter, and at most of the businesses there were very positive. They were having a health fair with people from the community which was also positive. The one negative reaction stood out. I asked a woman if the cupcakes were for the customers. She said she didn't know anything about it. I noticed that there were specific people gathering around them and noted that it probably wasn't for me and started to leave. The woman became arrogant and rude. I continued to walk away since I did not want to engage in that conversation at which time she became louder and more rude. I walked out the door but was struck at the level of her anger and negativity. That is somebody that either needs training in customer service or should not be working around people at all
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June 2022 by Rob Villareal
The clothing store is great.The sew shop in the back is 100% a rip off too dang expensive and takes to damn long to get things back.
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September 2021 by Brenda Poole
Went there looking for a belt. Customer service was great.
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August 2021 by Andre Firefighter Young
Good shopping.
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July 2021 by Lisle and Jessica Babcock
Friendly staff, good selection of most uniform items, and reasonable prices.
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April 2021 by Nicole O.
I am very disappointed with this BX. The staff is extremely moody and constantly have a bad attitude no matter the time of day. Every time I come in here it's never a pleasant experience which is sad because we are military people but yet receive the worst customer service on our own AFB. I'm very disappointed and the manager is no better because she is always moody and unwilling to help. They definitely need to retrain or hire different employee's who will actually enjoy their jobs.
