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May 2025 by Mikel Remmel
Natasha needs to learn some people skills. She returned my phone call and started out with “Natasha speaking”. I asked from where and she started an attitude saying you just called self storage. I told her not to be rude with me, but to state where you’re calling from as well as your name and she hung up on me. Guess they have enough business and don’t need mine….
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April 2025 by Pietri Guitars
My trailer parking price doubled from $64 to $114 within a year with 2 price hikes months apart. Natasha claims a registered letter was sent advising the change and that someone signed for it. I lived on Maxwell AFB and never received any letter and definitely didn't sign for any letter. Ridiculous price hike when the on-base trailer parking only costs $60. I initially went to this place because the lot was full on base but then when I was notified there was space on-base, I didn't move because I didn't want to go through the hassle of transporting my trailer to save $4 a month. Little did I know, they were actually charging my credit card $114 and I didn't realize it. Save your money and go somewhere else. If you're military, go to Gunter or Maxwell on-base storage for $60 flat a month.
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July 2024 by ramone tucker
I've been a customer with this facility over 5 years I've had a great experience with the shoemaker's original owners as well with the new owner Natasha she supports and works very well with her customers so 5 stars
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March 2024 by Corey Robinson
I've been renting from them for several months. Great customer service and accessibility!
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October 2023 by Dominic Abbadessa
I spoke with Vivian from Maxwell and she was wonderful and a ton of help. Very nice lady
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August 2023 by Lisa
I went to the unit I rented here opened the door and found rat waste on a comforter I had on my tv stand. Called the maintenance guy about the problem and nothing was done, I just recently found a house to rent. I started unpacking my stuff and omg. Posting pictures.
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May 2023 by Averett Logan
Great place store vehicles well secured plus access gate
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March 2023 by G Austin
The customer service is great. It was hard finding a place to park my semi until I found them. The manager is nice and is great with customer service.
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February 2023 by Jacquita Pitts
Vivian was very helpful to me and my daughter (a college student) who was in desperate need of a storage. Not only were the prices more than competitive, She also informed me of the "student discount".
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February 2023 by For Such A Time As This
Competitive. Friendly. Professional.
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February 2023 by NICKOLAS ROSENTHAL
A great storage experience! I definitely recommend this storage facility!
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January 2023 by Kenneth Taylor
The manger Tasha is a super nice person to deal with the spot can have more lighting out there cause I come in at night sometime but other than that everything else is awesome
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September 2021 by patrickmos1
Great customer service. Safe and secure.
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June 2021 by Michael Artis
Clean and the best price storage in the city!
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January 2021 by marty smith
Very pleasant customer support from Ed and Allison and great peace of mind that my travel trailer is securely stored. Thank you!
