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January 2024 by Ebony Black
I come here for yarn and other crafty things! The people working here are always nice and helpful.
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January 2024 by Sarah Massengill
Terrible customer service
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January 2024 by Geral Cardona
Excellent option to buy yarn, there is a wide variety of styles and colors, there are days when there are special prices when purchasing a second ball of yarn.
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January 2024 by Sherry B.
Rude staff person. She saw that I needed help with something on the top shelf never said a word. I asked her for help and she walked off like she was about to either help or get some help and she never came back. I ended up having to climb up to get what I needed. I walk to the front to pay and that same employee is just up in the front doing nothing but standing around. Worst customer service ever!
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December 2023 by Mae Cohen
I usually have good experiences at the store, today was awful. First I had to go find someone so I could check out. Then I purchased a gift card, and asked for an envelope for the gift card and was told I could buy one. That is ridiculous after I bought the card. Then the sales clerk wasn’t very helpful and didn’t even thank for my purchase.
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December 2023 by Kristie Hutto
Lots of items on sale. Very crowded.
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November 2023 by AG Woolard
So I recently purchased a $25 roll of CelebrateIT Candy cane striped wired ribbon and about a third of the way through the roll the ribbon separated because there was a piece of double sided tape connecting it to the rest of the roll. Obviously during manufacturing they ran out of ribbon during the spooling process and just taped another piece on. So I wasn't able to use that length because I'm using it on my tree in very long lengths and it caused me to lose a lot of ribbon and was just shoddy work on the manufacturers part and frustrating for such expensive ribbon!Beware!
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November 2023 by S Morris
I like the current mgt and staff, they always seem willing to assist the customer.
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November 2023 by Randall Frey
Great for crafts, staff is always willing to help
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September 2023 by Melissa Lor
Thank you for answering your phone. I had called sometime in the early afternoon about a return on a “clearance” item.I found an item under clearance but I was runged up full price. Something that was suppose to be 8$ was about 15$($19 without the 30%coupon)I’ve shopped at Michael’s Ive only made 1 return for my science project when I didn’t need the styrofoam pieces.Thank you for giving me a solution to my issue to try running the receipt first to see if it runs.I ended up calling the original Michael’s at Prattville to see if they’ll do this solution so I wouldn’t have to drive all the way to Montgomery since you guys were willing to help with my return. While as Prattville Michael’s wouldn’t even try to help me other than telling me “your coupon shouldn’t have worked on a clearance item”… while looking at the receipt that shows the item being FULLY charged price, with the coupon code used right under it ??♀️I was debating to call you guys to let y’all know. But if you see this, it means the issue has been resolved at the original store. Thank you Ladies. Sorry for making you repeat yourself, the phone just mumbles your voices it gets hard to hear.
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September 2023 by vaneasa parks
It was okay just wasn't stock well on items my kids and I needed
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June 2023 by Glenn Chesnutt
Good supplies for arts and crafts of all kinds.
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June 2023 by Sarah Merizalde
Of the craft stores in this area, this one is best for frames, floral arrangements, scrapbooking/cricket paper crafts, and wood projects. Employees are always welcoming and in happy spirits and always make the shopping experience better.
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April 2023 by Papa Nole
Staff is great and very helpful. I wanted a vase for my wife's roses and they had exactly what I needed.
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April 2023 by Mrs. Lahart
The store was very clean and organized. The staff was extremely helpful. I appreciate the help bot being from the area.