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“Michael was amazing!
He opened the door and welcomed me as I walked up!
I was surprised, because that is not a normal occurrence these days in retail sales stores!
I explained that I my cell phone was not responding to my touch to make calls! He asked for my phone and resolved that matter.
He noted that my account was with T-Mobile, not AT&T!
As a result he sold me on switching my cell phone, home land-line, and internet services to AT&T!
I purchased a new iPhone to convert my land-line to a cell phone along with a protective cover, and added a charging cord.
Michael explained services and costs very clearly. He stated for me to look for the new box for the phone and internet to arrive at my home for him to install.
That was customer service at its BEST!?✌?
Thank you so very much!!❤️”
“Just left and customer service is amazing hears you out and automatically knows what he needs to do to fix it. Pricing is reasonable and fair let us know we can come back within 3 months if anything happens to the screen truly a nice person wishing more clients !”
“Ms. Yana and Ms. Emily were able to sort out an issue with a replacement Apple Care phone. It took a while but their patience, calm demeanor, and persistent attitudes to figure it out meant everything! When I was ready to call it quits with ATT they saved the day. I am walking out all smiles, much less stressed, and grateful to have come in when I did. Without a shadow of a doubt, they will figure it out! Thanks to the team at the Ann Street ATT store?”
“Awesome customer service! I came in looking for a newer model iPhone and I was in and out in less than 30 minutes with my brand new phone! The owner was very helpful and made sure I had everything I needed. I would highly recommend this business to anyone looking for quality service, quality products, and awesome prices !”
“Chase was absolutely amazing! He answered all of my questions and was super patient with my elderly mother. She needed a new phone and he found the perfect one and taught her how to use it. He was a breath of fresh air compared to the Eastchase store location. (And he was running the store all by himself) I have recommended him and his store to all of my friends.”
“Very professional and welcoming staff! From the store manager, Demetrius, to the staff that works there. If you’re looking for great customer service and overall great phone service period, this place is definitely a go-to!”
“I've made several visits to this location and the manager, Aubrey, is not only highly knowledgeable but he goes beyond what is necessary to assist and ensure I leave a satisfied customer. I'm highly satisfied with his exceptional customer service skills and how he treats everyone who walks through the door as his priority. If I ever have an issue with my cell, i'm assured I'll get the help I need.”
“Great service today at Verizon as always. Kary was very professional and made me smile ??
It's hard to find people with patience for older folks these days but Kary is an exception. I highly recommend seeing him for all your Verizon services.”
“I never knew that I was this close to Cricket I have always been going to the store on Ann Street definitely will be getting an upgrade from this location in the near near near future!!!!”
“Best phone service I've ever had. I've always had great service and the employees there are awesome. Definitely wouldn't trade my service for any others.”
“The people at Cell-i-Bration Wireless always have great customer service, a huge supply and variety of cases, and always give great deals. I always tell my friends to go see them and they will hook you up.”
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“QUICK , FAST , DEPENDENDABLE PEOPLE ! They always been true to they prices and very sweet people behind the counter as well ! Got everything you need from phones to cases accessories and they fix the phones too !”