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February 2024 by ConyXCony
Pretty nice, good vibes and my therapist was really chill, not sure why it's rated so low
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February 2024 by Abigail Langley
If you get miss Belle as your therapist she is wonderful!! She helped me work through the difficult emotions I was having and I am doing so much better after my visit here.It's not all flowers and chocolate, the atmosphere is drab and dreary. But it did allow me to have a time out from my life and realize what matters most. I know that hasn't been everyone's experience on here but it sure helped me.
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May 2023 by Tamara Stephens
Some of these smart mouth case manager need mental help they self,,they rude then tell you they ain’t the energy to go back & foward with you asking question about your love ones that’s placed in this facility..then they hang up on you which is very unprofessional..I placed my brother in this facility 2weeks ago cause he needs help & they wanna release him,,I’m like how can you place someone out in the streets with mental health issues within two weeks cause he’s applying with the rules,,for one it’s a lockdown facility and he thinks he in incarceration,,I think they need to get people who care about these type of people & not the ones that’s there because of the pay check or the ones that’s doing the abuse or the negative talking to the ones that really has issues,,everyone knows when they are be treated badly smh,,if you don’t love your job apply for someone else cause it could them or they loved ones it’s sicken to me I wish I could remember his case manager name but she’s on the adult side & of course she would be black person & a woman at that,,but I will do everything in my power to make sure that she’s understands my energy,,
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May 2023 by James P
Terrible working conditions. My wife was physically assaulted on the job and has been out of work for two months.Four days ago *************** director ********************* called my wife and said she was in jeopardy of losing her job because ******** comp denied her case. My wife was assaulted in the line of her duties in front of the food outlet / dollar general on coliseum blvd in Montgomery ******* while assisting a client.My wife has four different doctors orders to not return to work but she has to deal with threats from her employer after being physically attacked.I have asked to speak to the board of directors to address my wifes assault but was dismissed. Only my opinion but I believe they are insulating the board so they wont see anything wrong.*** contacted the **************** and Montgomery chief of police.Something has to change for the protection of our families.My name is ******************************* and Im willing to be interviewed by any news agency that will take an interest Email - ******************** Date of assault - 09 March 2023 Todays date - 11 May 2023
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February 2023 by Lee Kay
I want to say how racist the Ross's/Althea House in Birmingham is. This places receive $5000 per person from the government for houses while in Rehab (mewlw, snacks, utilities,. Etc...) The kitchen workers take home all the meat except the chicken, they take the patient food assistance, as well... (Why you get money to feed them already, these are state funded programs.) These places are like an adult babysitting facilities instead of getting the help they need. I have seen first hand how the color of your skin has a lot to do with your treatment. These two places are a joke and if I could get a hold of a TOP official then I would let them know a how lot more.
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January 2023 by Felicia O.
I updated my 1 star to 4 stars. They’ve improved over the past years.
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October 2022 by Maggie
While I am grateful for the affordability, I feel like ever since MAMHA became CareStar Health, it hasn't been the same. I requested to switch pharmacies a few months ago, and was subsequently unable to get my medication for several weeks as the prescriptions were never called to the new pharmacy. After weeks of calling and calling, I was finally able to speak to a manager only after requesting to cancel all future appointments. The manager said she would take care of switching pharmacies, but in the end I had to find out on my own that the prescriptions wound up being called in to the old pharmacy anyway.Then lately, I got a letter from the licensing division saying that I needed a doctor to sign off on my competency to drive before September 11th or my license would be suspended. I got the forms to MAMHA back in August, was told I would hear back from them, never did receive a phonecall. So again I have been phoning for weeks, my license is now suspended, and I am still waiting on the paperwork. I understand they are a busy establishment, but I got those forms to them in plenty of time, and now this is interfering with me being able to work because I can't drive with my license suspended and I can't always get others to drive me. I don't like having a suspension on my record when I've never so much as run a red light.These two issues have me very much frustrated and upset, and it would seem there isn't a blessed thing I can do about it.Edit: was told I would be called today, MAMHA closes in under an hour, not been called yet. ??
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October 2022 by Karen
I wish I could give a O. They never answer the phone. I have been calling for thirty minutes.
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September 2021 by Wolf Beam
Dr. Dryer shouldnt be an employee at this facility. She should be a patient. And she should get help in learning how to feel empathy for her fellow human beings. How to stop hiding behind her screen and nurse dude and be honest instead of lashing out in the worst way. She should learn how to regain trust in other people, no matter how much they scare her.You cant help heal others until you heal yourself.And if this is a case of her feeling burnt out, she needs to be honest, with herself and others.You failed me. Dont fail others unnecessarily.When you hurt someone that is relying on you for help and healing, reflect on your actions, learn from it, and dont let your guilt gnaw on you from the inside forever like mine has me. Know peace, know health, know healing.I suffered from an undeserved sense of guilt for things I hadnt even done or said and I can tell you its not a fun place to be.When you added to my struggles, it hurt me so much. Ive never felt so betrayed in my life and Ive been through a lot.The position youre in, you could help a lot of people. You could do so much good.Ive lost faith in the system because of this ordeal, but others havent. Be there for them rather than jumping to conclusions about them. There are a lot of people that need and deserve sincere empathy and if you cant do that for them then youre definitely in the wrong line of work.
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May 2021 by Hollow One
Dr. Dryer shouldnt be an employee at this facility. She should be a patient. And she should get help in learning how to feel empathy for her fellow human beings. How to stop hiding behind her screen and nurse dude and be honest instead of lashing out in the worst way. She should learn how to regain trust in other people, no matter how much they scare her.You cant help heal others until you heal yourself.And if this is a case of her feeling burnt out, she needs to be honest, with herself and others.You failed me. Dont fail others unnecessarily.When you hurt someone that is relying on you for help and healing, reflect on your actions, learn from it, and dont let your guilt gnaw on you from the inside forever like mine has me. Know peace, know health, know healing.I suffered from an undeserved sense of guilt for things I hadnt even done or said and I can tell you its not a fun place to be.When you added to my struggles, it hurt me so much. Ive never felt so betrayed in my life and Ive been through a lot.The position youre in, you could help a lot of people. You could do so much good.Ive lost faith in the system because of this ordeal, but others havent. Be there for them rather than jumping to conclusions about them. There are a lot of people that need and deserve sincere empathy and if you cant do that for them then youre definitely in the wrong line of work.
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May 2021 by Brian Browning
I am a current patient with MAMHA. I have a phone appointment almost every month with Dr Dryer and am overall unsatisfied with my care. She strictly goes by a symptom check list to just prescribe, and guess, what is going on with me, there is no personal relationship. Every time I talk to her it's as if I have never been treated by her before. This leads to many problems such as her being adamant to prescribe medications for me even if I have taken them unsuccessfully in the past. I understand she is most likely burnt out so I feel for her. But this is my livelihood I'm talking about here. I need someone who will investigate further into my mental illness in order to get an accurate diagnosis and have an effective treatment plan. Our phone conversations are rushed and can sometimes be over in less than 5 mins. I find this very unprofessional and personally disrespectful.I also spent a few weeks in their Residential Crisis Unit on Beth manor Drive. When I say it was literal hell, I mean it. The techs were very unproffesional and I'm pretty sure one of them brought a gun into the unit. At the time I was very likely to outbursts because I was in crisis but they never liked giving me emergency medication causing my Chao to ice crises to become worse leading to an even greater outburst. I felt out of control and they were incapable of doing their jobs to help comfort me. They would often talk about murder and how they know how to get away with it of they had to. I had the feeling that most of the staff were in some type of gang and it's very possible they were criminals. I'm saying this based on exposure to their words and actions. Thecook, David(worst of them all) is a literal sociopath. Cold, cool, and cunning yet extremely vile and subtly manipulative. On his left hand he has his flesh carved down some ways down his fingers and his bones poke out in sharpened tips, I'm certain he uses it as a weapon. It was the most disgusting body mutilation I have ever come across. I am also positive that he was putting toilet water in our food and we were served some kind of mystery meat routinely, always looked different. But I didn't know what it was, they said it was chicken but was clearly not. I think it was roadkill or most likely human flesh. They were,after all, a part of a demonic cult of cannibals that prey on the weak and vulnerable. David once threatened to kill me! How could you do that to someone with a debilitating mental illness, in crisis, trying to get help? ,They need to close this place down. Plain and simple.The standing psychiatrist here is horrible as well. She quickly gets defensive and is unusually aggressive. Its like she is mad at us patients for no particular reason.The facility is unbelievably small and cramp. This led to an extreme feeling of claustrophobia I experienced the entire time I was there. The place was also very dirty. The walls were caked in God knows what and one window was covered in shot or spit and they never even acknowledged it! To them we were the vulnerable people that were less than them and therefore they treated us inhumanely. I felt like a piece of trash.My post sounds crazy and that's because it is. But very real. I really want this place shut down after my experience there. Which by the way, resulted in me escaping out of a window. I was literally convinced they were going to take me to a remote location where they would tie me down and slowly carve out my flesh to feed off of. But they would have kept me alive for a very long time, occasionally feeding me my own flesh while they slowly tortured me. I have PTSD from this place fr fr..I refused to go back to Beth Manor so they took me to another crisis center. I get it I'm crazy. But there are dark forces in this world that mostly go unnoticed by the common man. I happened to experience some of the darkest most evil place in the world for some reason. I haven't been the same since my stay here. So traumatic.Please don't ever send your loved one or yourself to this hellish du
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May 2021 by Meredith Duke
I would HIGHLY suggest going somewhere else!!Even if you have to pay out of pocket to go somewhere else then do it! This place is enough to drive someone who has no mental health issues insane!My husband was released from Crossbridge 3 months ago & just now had his first physician appointment. When released from Crossbridge he was released under this offices care & was told to follow his mental health regimen to get better. His first doctors appointment no one called him & when he called to find out what happened he was told that the doctor called out for the day & they forgot to call & tell the patients so they set his appointment out another month. The next appointment he didn’t realize his phone was on silent, called the clinic right back to let them know & instead of letting him speak to a doctor that day they set it off another month. His appointment today the doctor (Dr. Dryer) tells him she can’t change any of his medications because his anxiety medication isn’t working neither is his depression medication. He also asked to get his craving medications for alcohol refilled & she told him she couldn’t do it because she didn’t know what medication it was that he was on. This place is absolutely insane! He calls back to the office to let them know the medication stays on hold for 30 minutes for the receptionist to answer & transfer him to a voicemail that has a full mailbox and he couldn’t even leave a message!! This place should be shut down! They do no good in helping people with mental health issues but further hindering them. My husband has relapsed several times since being released from Crossbridge & cries out for help so much but can’t seem to get any. Absolutely DO NOT RECOMMEND THIS PLACE WHATSOEVER! If I could give negative stars I would! Makes me wonder how many have taken their lives due to the lack of empathy, disorganization & downright unprofessionalism of this place because this place displays the exact opposite of mental health advocacy.
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May 2021 by theink22
I would not recommend this place to no one . It is alot of illegal activity happening in this job from incorrect billing to pressures of productivity. The individuals that are working in this job and will not leave their position and are continously being MESSY and leading other to be feeling harrassed in their positions . The COVID-19 procedures are not being met with little supplies and precautiions . This Mental health facility is horrible . .. they do not give continous financial incentives as needed . This is a one-sidded type of job . it is a unfair work enviroment .
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May 2021 by L8dy ookami
I’ve been trying to get paperwork from them for about four months now and the reps are rude the people don’t wanna do their job they never call back I’m so tired of calling them so much of a headache
