-
August 2025 by Tina Placencia
I toured Peppertree and was impressed by both the property and the staff. The community is well-kept, and the office team was courteous, attentive, and focused on creating a positive experience.
-
August 2025 by Jennifer Adams
This place has gone down hill drastically! I would not recommend to anyone. Maintenance is a joke. Apartment has been without air off & on since June. They keep ordering parts that don’t fix it & it takes a week for the parts to come in. Once again we’ve been without air all week forcing us costly motel stays again & no break offered on the rent for the weeks we’ve been without. They did offer a piece of crap portable unit that blows hot air. Just called to check on the part & was told it came today but they aren’t sure if they’ll have time to fix it today. So that means no air until at least next week since it’s Friday. No manager on site to speak to. Can’t find a new place fast enough!
-
July 2025 by Katherine
The apartment was out of AC after the first day of moving in, I was told by Sherri that she would put a in a window unit in as if, I was in a trailer park. Forcing me to move into a hotel for a week because it was During the hot summer in Alabama. . To make things even worse, the toilet on the inside was rusted out & painted over & kept over overflowing Into the kitchen ,& bedroom& bathroom & closet !! I had to call Sherri to ask her to clean the carpets !!! Forcing me again to clean up toilet water for two weeks and then finally exhausted. I moved out into a hotel again. Finally- letting me out of my lease . PROMISING me that she would Count the days that I stayed there for that month and, only charge me for those and ,give me my deposit back but , will not . And when will your maintenance man quit blinking !! My God , so glad this nightmare is over !!
I’m sure you’ll be section 8 before long!!
-
July 2025 by jerry lee
Anytime I have called to fix a problem they have taken care of the problem in a reasonable time
Thank you very much!
-
July 2025 by j s
Move-in Inventory/Condition Form items were consolidated and will be addressed by maintenance and contractors!
-
June 2025 by Michele Knight
Clean, well managed, pet friendly.gate access
-
June 2025 by Andrew Cryer
I've only been here a week, so I will update if anything changes or what the move out process is like.
As far as being an applicant, Ms. Sherri and her assistant were wonderful. Sherri goes above and beyond to make you feel welcome and to give you a virtual tour if you can't make it in person. The application process is easy as well and very straightforward.
As far as moving in as a new resident, Sherri and her assistant go above and beyond to make sure you understand the rules, procedures, and move in forms.
I've had a few minor maintenance issues that one can notice moving into a new unit and, once again, Peppertree goes above and beyond. I'd specifically ask for Jason to solve any issue, as he has been a tremendous help at every step.
While the staff have been wonderful and just about everything you could ask for in an apartment complex, I only note one negative so far about living at Peppertree. The walls or flooring seem a little thin. I notice my neighbor has yet to change their smoke detector battery 😂. I sometimes hear some talking and conversations as if I were in the other room, so it seems that's a bit of a luck of the draw regarding neighbors. Mine have been great, relatively quiet, and seemingly gone most of the time, but consider that if you're thinking of moving here.
Overall regarding everything that's been said, Peppertree is a 9/10 for me boosted by friendly staff, responsive maintenance, seemingly courteous neighbors, and a great location in terms of distance to downtown and personal safety.
-
June 2025 by A W
Sherri is always so helpful and answers all my questions. Great community!
-
June 2025 by karen Comer
I have had nothing short of excellency at Peppertree. The staff is always friendly and courteous.
-
May 2025 by Jelisa Woods
It's a quiet place, but the walls are thin. I've been here for a month or two now. My main issue is how complexes expect rent to be paid on time, yet you often have to repeatedly ask for things you need. Aside from that, it's a decent place to live temporarily. I asked for things, but now I just gotten to the point to where I stopped.
-
April 2025 by Krystal Parker
Beautiful place with lots to offer!!
-
April 2025 by Addison Jacobs
I am so glad to finally be out of this apartment complex. My roommate and I had a decent apartment, but the staff was frustrating to deal with most of the time. They could be quite rude and go back on their word. Honestly, I couldn't recommend this place less. When we were moving out, they said we could purchase new blinds and they wouldn't charge us for the ones we replaced, but when we looked at our security deposit we were charged $135.00 for cheap plastic blinds. We had weirdos living beside us that would stare in our windows and harass us and they would always take their side even though we had video proof, so we eventually had to call the police. We had a roach infestation due to a surrounding apartment and it took days for them to get pest control out there, BUT pest control is added into our rent payment every single month. We had old appliances that would leak or just barely worked in general such as the washer that we also paid for every month to rent. The gate was broken for half the time we lived there and my roommates car got broken into due to people being able to easily walk in. It truly felt like every month there was something new. I also added a picture from how the dumpster looked majority of the time even though there was also a trash revenue. Truly so embarrassing.
-
August 2024 by Sabrina Elder
The staff is extremely helpful, it’s been a great experience staying here. When appliances break, there’s someone here the next day to repair or replace.
-
August 2024 by Tracie Gorman
Teshawn is the best. He has helped me with several heavy items. Always so pleasant to talk to. Peppertree Apartments is so friendly. This is my 2nd time living here. The entire property is very well maintained.
Please visit them if you are looking for your next home. The office staff is so nice and helpful.
-
August 2024 by Lakeshia Johnson
My experience from start to finish was amazing. Mrs. Sherry was always so kind and pleasant from the first time I took a tour to handing over the keys on move in day. Rhezgeine is equally amazing! Whenever I had questions they were answered immediately. The Maintenance team is awesome. I had a few things that needed fixed and they came immediately to do so. I love my new home it was more than I could have imagined. Thank you to all of the peppertree staff for making this a great experience for my kids and I.
