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December 2023 by Noir Notes
I enjoy that they gym is always clean, equipment is always available, staff is friendly and it is a non-intimidating environment.
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November 2023 by Aidann Smith
Planet Fitness exceeded my expectations during my recent visit. The gym was impeccably clean, reflecting their commitment to maintaining a welcoming environment. The well-organized and pristine facilities added to the positive experience.What truly stood out was the staff's exceptional friendliness. From the moment I walked in, their warm welcome created a friendly atmosphere. Throughout my workout, their approachable demeanor was evident, making me feel comfortable and motivated. Even as I left, their friendliness persisted, leaving a lasting positive impression. Planet Fitness is not just a gym; it's a community with a dedicated and welcoming team. I highly recommend it for anyone seeking a clean and friendly fitness environment.
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November 2023 by Erica Tabb
My first time actually visiting the facility was amazing! Marquese showed me around and explained all workout equipment with clear detail! The atmosphere is great and I can't wait for my first workout session there! The facility is amazingly clean! Vaughn Rd facility is where I'll frequent the most!
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November 2023 by L Jackson
Honestly, there's been some good changes and bad. Recent leadership change has made some positive impacts (mostly with the availability of the cleaning products and bathroom soap being refilled more often), but customer service and assistance wise it's gotten worse (especially at night).Originally I thought no one was working the shift but I realized the young man working leaves regularly to go sit in his car for several hours at a time leaving the gym unattended. If you want to do anything other than sign in or need any assistance whatsoever you're out of luck until the next shift.I've seen several black cards members wait around for service and then finally leave. I've also noticed more and more new p and less of the old staff.I thought about upgrading my card but I'll probably wait til the new location opens. I enjoy workout out at night when it's quiet but there no point if I can't use all of the services.
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October 2023 by Fred Call
The layout of equipment makes the place feel spacious and open. I was almost surprised to see how many of the pleasant staff were cleaning and maintaining equipment. That's usually a positive indicator of a customer-focused enterprise. My only wish would be to see a couple of "performance- oriented" spinning bikes.
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September 2023 by Melanie Williams
I love going to Planet Fitness. It has never been overcrowded. The staff is very helpful and courteous. I thoroughly enjoy my workouts.
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August 2023 by Ray M.
Extremely rude old white manager. She primarily seems to flip her ponytail the entire time that she's present. The previous gym staff (in 2022) were amazing.
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July 2023 by timaka redmon
I've been a member with this gym for some time now. I very much appreciate the staff for their friendliness, and the cleanliness of the gym. They have all the equipment (except for a jump rope) that I need during my workout. Great place to shred some pounds, or relieve some stress!
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July 2023 by rodney bowles
The gym was Clean. It wasn't too crowded and all of the machines were working. I enjoyed my work our there. I would definitely go back to that location when I am in town. The staff that I interacted with was helpful.
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June 2023 by Sherri Comeaux
I feel motivated each time I enter this very clean gym. I was also met with friendly staff to help when needed. Overall I feel very comfortable and safe here.
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June 2023 by Brittney P.
There is a lot I could say. But the safety while working out is the biggest issue. Please explain why the barbell/lifts are not screwed to the ground? I can lift up to 190 each time I did a squat the machine shakes as if, it is about to tip or fall over. The fact that they ask to keep your keys or wallet to obtain or rent a barbell cushion is beyond me. I don't know the staff why would I give any of my personal belongings to you?
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April 2023 by JON HILL
I'd just rejoined PF since the Covid virus shut everything down three years ago. There were a lot of new things I was unfamiliar with and the friendly staff were so helpful in explaining them to me. They are always smiling and greet you when you walk in and when you leave.
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April 2023 by Lewis J
My favorite workout spot hands down! The staff members themselves are awesome and the GM, Jonathan is very personable and always helpful.I have a black card so I always visit other PF locations when I'm out of town and so far, this one hands down is the best one in the Southeast!
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April 2023 by Nima Tarahji
Clean facility, kind staff, great amenities, low crowd usually when i go.Unapologetic edit: Im not sure if having two Handsome fit Respectful black men at the front (Im sure theyre probably trainers as well) is encouraging or exciting but its a plus for me. Ill take it either way (no intent presented). Motivate the ladyees to stay fit however needed. ?
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March 2023 by purvish patel
I have send mail 3 weeks ago to cancel my membership. Nothing has worked on it. I have to pay to pay for what i am not using anymore. Its a scam. I called multiple time everyone is like only manger can cancel it and manger is not here. Manger is never present. If manger doesn't want to work fire him and tell him to stop stealing.