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January 2024 by Precious Jones
Melody lied like they didn't have my meds there..I told her well I called yesterday n the women informed me that they was there..Then all of a sudden oh, your prescriptions here..
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January 2024 by Cary Gainey
Transfered to adams drugs. Customer service has really went downhill at this location. No drive through window. Can't get a call through to the pharmacist. Long lines. Long wait time. Overall horrible. Diversity hiring practices are killing publix.
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November 2023 by GE Walker
Inept doesn't begin to describe this pharmacy. Even though I had a current prescription in their system, I've had to argue with them every time I went in because they left an expired prescription in the system, and none of the techs seem to know how their own software operates.Recently, and after going through that once again, I had to be put on a waiting list for an important medication. Except they did that wrong too, so I got left out when it came in and didn't get a drug I need to live.I was able to locate the drug I needed at Walmart, but instead of transferring the prescription (as I had just spoken to one of them about) they told Walmart my prescription was expired (it isn't) and I missed out on getting my prescription from Walmart due to the Publix Pharmacy's inability to use their own software.Trusting this pharmacy has had a real and negative impact on my health. Go anywhere but here.
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September 2023 by Maranda Coker
Everyone is nice and everyone’s kind but the service at the pharmacy to get your medicine filled is so slow it took all day just to get 60 pills, If they could be faster with the filling the medicine, it would be a perfect Pharmacy!
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August 2023 by Shay Jones
I love this Publix. However, Amanda in the deli needs to lose her attitude and learn better customer service skills. She created an unpleasant experience for us. Compared to all the other deli staff it seems like she intentionally works at a slower pace and at like customers are a burden to her.
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June 2023 by Ronald K.
I wish there was more diversity in Publix...I love the store, but this white employee didn't want to wait on me in the deli...she called for another lady who's black to see me ..she finally said she'll do it! Please wait on all the customers with love and respect
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April 2023 by Marla Kay Cleckler
The staff here is wonderful and go above and beyond to help.
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December 2022 by Marqus S.
Store very neat and clean but the way I was handled by the bag boy was a racist act IMO. He helps the white lady in front of me, then when it get to me he walks off go stand at a register where nothing needs to be bagged and just looks around, then he hears me fussing about it and he decides to walk off and go to another part of the store. I won't stop going but next time I'll make sure to bring the situation to the light because it was BLATANT!
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October 2022 by Kay Oakley
I had a great experience with an employee this morning, Richard Battle. He was stocking the soup isle and I needed 2 cans of Cream of Potato soup for tonight’s supper. The spot was bare so I asked him if he had any? He checked 2 different carts and yes a case was on the very bottom. I told him I had major back problems and would finish my shopping then check back with him. He insisted I wait as he moved everything around right then to get to that bottom case. I truly feel he went beyond his stocking assignment and was empathetic to my back issue I mentioned. I appreciated his help and kindness today. I asked for his name as I felt he deserved this recognition. Thanks Richard! Blessings, Kay Oakley
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October 2022 by Sarah Adams
Consistently, blatantly, unapologetically rude. I stood in the pre-paid line for a good 10 minutes today while the pharmacist and techs walked by me and looked right at me, then pretended I didn’t exist. The regular line was so long that it stretched to the first set of doors. I had no problem AT ALL waiting — it’s the fact that I was treated as though I’m invisible. I finally had to call out to all the people ignoring me and ask if I should go get in the other line. “We didn’t see you,” they said. Okay, there. The pharmacist himself looked right at me earlier and then went on as if I weren’t there . “Sorry for the wait,” said the tech, as if that was my problem. No, they are just RUDE and they all really apparently hate their jobs. I wonder if management even cares. We’re transferring our prescriptions out of there today.
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October 2022 by M Creel
Oh my goodness they are the slowest pharmacy people in the world. I don't know what they're doing there but be prepared to wait. And yes I know it depends on what time you go I'm just talking in general they are slowwwwwwwwwww
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August 2022 by Vairy Ann Brazell Boutwell
This was once the best store in the area but for the last few months it's gone to crap. The employees are rude the carts are never available and if you want a cart you have to
Walk back outside to find one. While checking out the cashier tried to steal my money when I tried getting cash back on my debit card. I had to call the manager over and show here where the cashier was trying to say that I didn’t put in for cash back so I had to pull up my mobile bank statement to show her. It’s new employees there now and they are messing up decent shopping.
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June 2022 by Marilyn Knight
great store. great customer service
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March 2022 by MrDarkbluman
I just went through the prepay line and was ignored /not noticed. The other line of about eight people was completely finished before I finally just gave up and went over to that line. I asked what the point of the prepay line is if you are just going to be ignored and have to get in the regular line anyway? They said they were training new people and it was a mistake. They also said they were really busy.I understand training new people. I understand sometimes mistakes happen. But my wife has had the same problem in this pharmacy a few times. This was my first. My guess is the odds of two people being affected and no one else having the same problem is pretty slim. They really need to compensate for this literal blind spot. Prepay is pointless unless it gets you through faster.I gave three stars because most of the time we don't have trouble, but this is just one really ridiculous problem they need to address. I know it's simply because they are not paying attention to the people in the lines. They are just focused straight ahead and running people through as if prepay isn't a thing.
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February 2022 by Jeff Ludwick
Good Afternoon! Yes it took them two days to fill my medicine! They kept saying it will be ready in 45mins or hour! They finally got it ready when I got there but only because I complained about it! The cashier Luz Taunton did her job and I was happy with her customer service! The Phamace didn't have care in the world! So me my family will be switching to another Pharmacy! Hope you have a blessed day!