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November 2023 by Michaela Matuszek
Scheduling is easy, and they tend to be right on time. The team at the front desk is efficient and professional.
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November 2023 by Jeremy Alphord
Bait and Switch Pricing - I made an appointment online for the THE WORKS SYNTHETIC BLEND OIL CHANGE AND TIRE ROTATION $79.95 and the Premium Wiper Blades - Motorcraft $59.95. Instead of it being $140 plus tax they charged $201.97. This is ridiculous - almost $62 in misc. fees. Will NEVER return! Plus they advertise loaner cars/shuttle and well that is just a joke!Services: Tire rotations
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November 2023 by James
Be aware of hidden fees!!I went into the shop for an alignment for vehicle (sedan). Sign posted the price to be $129. I also asked the associate working there to make sure the price was $129, he also told be the price is $129. When the work was completed after 2+ hours, bill had hidden $20+ fee called "shop fee". This fee was not posted anywhere in the shop, nor it was ever explained/disclosed. When I asked about it, he said that it's a percentage they add on for using shop tools. After arguing for little bit, I just decided to pay and get out.He then explained there another 3% fee for using a credit card.I ended up paying $150+ with cash to avoid credit card fee.If I didn't have the cash, I would have to pay for the credit card fee as well.This shop does not explain any of these hidden fee before the work starts, so be aware of the final cost before authorizing the work.Personally, I'm not going back to this Quick Lane shop.
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August 2023 by Danny Martin
Didn’t have an appointment - called Kaitlyn and she got me in and out in just a few hours. Was very happy with the attention my vehicle received. Kaitlyn was very proactive in the recommendations she made for future service needs. I am a repeat customer, and will continue to be one.Services: Vehicle safety inspection
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August 2023 by Kenneth Garrison
8:27 P.M. (the Transition PASSWORD Alternative sometimes Confession Maybe a COACHING Session with Sense.. 3200l32ll32.ll Senior Director Corporate HEADQUARTERS Instead of Action Team let's go Through a Recovery Guidance and Premium Natural Watch Those YEAR'S.. We Still OKAY with that Supplement Security Income Actually held up HELP Appreciated.. (JULY 29,2023)..
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July 2023 by Cecil Littleton
From out of state, truck would not start. Call quick lane they help me find a wrecker service got me in and fixed the problem the same day.Thank you guys so much for such great service!
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May 2023 by Lashanda Bailey
I always go here and I always make an appointment and I ALWAYS have to wait over a hour to get service. The customer service is great but what's the point of an appointment if you're waiting almost 2 hours.
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May 2023 by Shanda B
I always go here and I always make an appointment and I ALWAYS have to wait over a hour to get service. The customer service is great but what's the point of an appointment if you're waiting almost 2 hours.
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April 2023 by michael williams
The team at Quikcklane located on Vaughn Rd has always been professional, courteous and very helpful during maintenance repairs. I rank their services very high.Service: General repairs & maintenance
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February 2023 by Brian Harris
I didn’t have an appointment but was able to get it at 4:55 for an oil change and tire rotation and be back out before 6pm.
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January 2023 by Rebecca Harrison
Good service. Helpful staff. Priced as promised.
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December 2022 by Tim Herndon
Took truck here because the heater wasn't working. They had my truck for 8 days and still didn't fix the problem. Finally had to just tell them I was coming to get truck and they said that will work. Absolutely horrible service. Never once called me...I had to call multiple times for updates. If I could leave zero stars I would. Just terrible.
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October 2022 by John White
Artavius was professional and courteous and he got me a loaner for the time my truck was in the shop.Services: Wheel alignment
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September 2022 by Alex Sanders
I serviced my brakes pads and had my rotors "trimmed" here when my vehicle was around 80k miles. I had no issues with my brakes, I just knew it was time to get new ones. Well... 30,000 miles later my brakes are rubbing metal to metal on my rotors. At first, I thought it was a rock that was stuck but after taking it to my Toyota technician, he told me that my brakes had never been serviced and it looks like the original Kevlar that Toyota uses on their brakes pads. I was not happy at all, being that I have children and this was a MAJOR problem. I called QuickLane immediately and reluctantly my brakes were still under a 2 year warranty, which is also funny because their brakes are suppose to have a lifetime guarantee. When, I arrived the staff was baffled on how my brakes had worn so fast because the ball joints were fine, my front brakes were practically new and the mechanism that condenses the brakes were in perfect working order. I was charged almost $500, including a discount they gave me for their negligence, for new rotors that was completely their fault. Oh, I forgot to mention the mechanic finished my brakes and trimmed my rotors in less than a hour and a half for a job that was suppose to take at least 4 hours. I'm not happy at all with this place and the young lady at the front counter told me they have issues with this particular mechanic. I would NOT recommend this business to get your vehicle serviced. I will be contacting corporate for this incident.
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September 2022 by Pradeep K V
Nice staff. Having a tire pressure warning and staff helped me. Definitely recommended
