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October 2023 by Darren Short
They were as helpful as they could be, Professional and Friendly
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October 2023 by Erica Fisher
Terrible customer service. As far as the towing service they were great. We were stranded in our rv 3 hours from home with our 3 boys and the dog! They got to us within an hour. When I frantically called seamons after calling several other towing companies that were unable to tow our diesel pusher RV I was grateful they could do the job. They towed our RV to a local mechanic. After calling seamons, the mechanic called me and said he could actually provide roadside service and said he would call seamons and let them know not to worry about towing us. Well he called me right back and said he spoke with seamons and they were on the way to us (they didn’t arrive for another 30 mins) and to just let them tow us to him. We went to pick our RV up that Monday. To our surprise we were hit with a $2200 tow bill! The repair was $250! I called seamons to ask why they would not have informed us that it would be that much and why they wouldn’t have just cancelled the tow after the mechanic said he would come to us. The lady said I never asked so she didn’t tell. That it true. I never asked. I don’t run a tow company for a living. I’ve had cars towed in the past but never would I have imagined it would cost that much to tow the RV!! I called a tow company from where we are from and gave them the exact miles and he quoted me $635. I tried calling Seamons back and asked to speak to the owner. They told me the owner would call me back. Of course they did not return my call. I wanted to make sure that he tells his staff they should be quoting their customers especially when it will be a small fortune for a tow! I feel like I was completely taken advantage of by this company. I have contemplated writing this review because I feel bad to bash a company based off of one employees “mistake” which I why I tried to speak to the owner. I want other people to be warned so this does not happen to anyone else!
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September 2023 by Angela Campbell
Nice people they allowed me to go retrieve my items no problems
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August 2023 by Terry Nelson
My truck stalled out and need a tow. They were fast and friendly service. Thank you Travis for Great service. Would highly recommend.Service: Vehicle wrecking
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August 2023 by Chip Blanton
Great people that know what their doing
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July 2023 by K Clayton
Driver came to pick up my vehicle which had been wrecked in front omy house. The driver did NOT bother putting the vehicle in neutral before loading it on to the flatbed.
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July 2023 by au frankie
Referred to them by American Towing Llc because they had no trucks available and it was a great recommendation. From the young lady who answered the phone to the flatbed driver, Michael, they are a class act. Prices were decent and they had the truck eñ route as soon as I hung up the phone. Picked me up in the “boonies”. Michael even called on the way to let me know his eta. Thanks Seamon for helping me out!
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June 2023 by Brandon Milanes
The driver was polite, on point and very quick. I was told the driver would arrive in an hour but showed up in about 15 minutes and wasted no time getting me hooked up and to a shop. Masterful at driving and extremely careful on turns so not to damage my truck so I was very appreciative of that.
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May 2023 by Michelle G.
My daughter and I had to get a flat tire fixed in Pensacola as we were leaving vacation. The Pensacola tire place charged us $580 (brought down from over $2000). Anyway, in less that 2 hours the brand new tire BLEW and we were stranded again! We picked Seamon Wrecker Service from a search on Google. It was an EXCELLENT choice. The dispatcher was very understanding. The driver arrived within 15 minutes and was very helpful and gave us some options to choose from. He ended up taking us and my car to a safe hotel (it was a Sunday night and all tire stores were closed). He went out of his way to make us feel comfortable and if we cannot find a tire business that can come here we will certainly call Seaman Wrecker Service in the morning. Thanks
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April 2023 by Jon Armer
Ms. Melissa was awesome assisting me on the phone... They were here in 20 minutes & had the best price in town... Definitely referring them & using them again!Service: Vehicle wrecking
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March 2023 by Mittu
Very rude with customers.unprofessional peopleThe front desk people are rude and not very knowledgeable
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March 2023 by Joseph Cole
I had a bad experience with another tow company. My vehicle was towed to my private property and directions weren't followed resulting in property damages when the truck got stuck and left my vehicle in a mud hole. 4 other companies came up to bail out the first. Seamons was the only company that could get the first truck unstuck. On top of that when I had to get the vehicle out of the disaster area we were left with, other companies simply didn't want to get involved or tried making every excuse under the sun to not perform the work. Seamons came through for me again and got the vehicle back on solid ground so that the company contracted through my insurance to deliver vehicle to the shop would show up and do the work. Additionally, I'd like to add how easy and headache free it was to deal with Seamons. The driver was courteous and professional. I'll call them if I ever need a tow again.
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February 2023 by Kim Bender
Good customer service Amanda Buford is very good on the telephone
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February 2023 by Breonna Alexander
Everyone was friendly! I was able to get my belongings out of my vehicle and my insurance was able to get my car for repairs
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February 2023 by Jonathan Stephens
I got stuck in the ground pretty deep and called them to come and get me out. They came right away and was able to get me out. I had called another tow truck company and they came out and then they told me that they couldn’t do it because they might get stuck.Seamon wrecker service came out in a truck almost as big as the truck the other company came out in and Seamons was able to help me. I would strongly recommend this company.
