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December 2023 by Village Green Records
Each and every visit is insightful and educational. The team and especially assistant manager Q go above and beyond to help professionals and amateurs painters alike. Their patience and assistance is some of the best I’ve ever experienced in retail of all kinds but especially in the paint field. Additionally, if one doesn’t know the answer they will ask around and remember to get back to you later. After each visit I feel better equipped with great product and information .
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November 2023 by Lillian McCloud
Oh my goodness! 11/3/23 customer service experience was awesome from the young guys that were there! Answered all questions, provided information about our paint sprayer rental and painting questions. 11/4/2023 upon the return of our rental, which was less than 24 hours. The employee there on 11/4 had an attitude, tried to overcharge even though our paperwork and his computer reference showed different. The service was totally off and subpar! Sherwin Williams really need to speak to this associate about his customer service skills! The guys on 11/3 is what made the stars as high as I see it. They need some recognition
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January 2022 by Meg Thompson
April was super friendly and helpful! They had my paint ready in a matter of minutes and loaded in my car for me. Thanks for the great service!
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January 2021 by S Hamilton
Very nice sales associates. Made it happen!!
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November 2020 by Susan Savage
All the staff including Gordon the rep were extremely knowledgeable and helpful. I was painting a brick sun porch which is no small project and they directed me to the exact product to use. Pleased with my entire experience with the store and staff. Our porch turned out beautifully!
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August 2020 by Joe Watts
I was extremely happy with the service at this store. They were out of the specific brand of paint that I like so they were able to reduce a better paint for the same price thanks for all the help guys.
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August 2020 by Cindy Somerville
Wonderful sales person and he helped me tremendously with my selection!
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July 2020 by Earl Moore
Fantastic service and customer attention outstanding. Worked with questions and helpful until my order until it was fulfilled.If you need paint and supplies I recommend Sherwin William's- Eastdale Circle- Montgomery, Alabama
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July 2020 by George Hinkle
Great service
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April 2020 by Shannon Stringer
Great sales associates. Ask for Peter
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March 2020 by Anthony Allegro
Fabulous help. Great staff.
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January 2020 by Caleb Hennon
I love this Sherwin Williams location. One time there was a fairly large mistake on an order of mine that happened and they immediately fixed the issue and kept apologizing for it. Before that, the staff was always very friendly and helpful. After that incident, though, the staff have become even more friendly and now remember my name and the company I work for so making and picking up orders is a breeze. They also seem to have a positive work environment because they always seem to be having some fun conversation with each other as I walk in about things like movies, their plans for the weekend, or other things like that. This never distracts them from helping me, though, and I am grateful for the employees here. They've helped me several times.
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January 2020 by Daniel Garner
Ok not as good as colliseum. Prattville SW has poor customer service ( Kenneth)
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December 2019 by Jay Taylor
All 3 employees look me in the face and never greeted me. "Rude!". For the next 10 mins I could hear them discuss what they wanted to get for lunch. Completely unsatisfied with the service.
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October 2019 by jon vancoille
Great place to get paint
