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February 2024 by Laura HairGuru
Run!!!If I were not so tired I would have immediately moved to a new location. I understand “renovations” have to occur but this place looked terrible. Rooms were filthy aside from clean sheets. I couldn’t even turn the air conditioner on. It was full of mold. I dont even want to give it 1 star. I thought it would be ok for one night (last min booking) but I will forever read all reviews. I was alone so I toughed it out and tried to rest until daylight and left. Didn’t even step foot in the shower. I was afraid to take my socks and shoes off to walk around. Lesson learnedRooms: Floors and sitting chairs were dirty, air conditioning unit had trash and mold in it, toilet didn’t flush correctly, someone’s toothpaste lid had previously stopped up the bathroom sink and was STILL there.
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February 2024 by MalG
Room was okay. Clean. Only issue was kids running up and down the hall at 3:00 a.m. in the
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November 2023 by Hungsung Kim
Overall, it was a bit messy, but it's under remodeling and the room smells a bit.I was alone and I was on a business trip, so it was okay, but I wouldn't recommend it if you were with the kids.But the staff were all
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November 2023 by ThuyThanh Tran
Spacious room & clean.
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October 2023 by Tim Babb
Key cards are straight garbage, rooms smell like mold. Do yourself a favor and pay for a better place. Massive inconvenience to have to go to the front desk nearly twice a day to have the keys reprogrammed.Rooms: Smells of mold and bathroom fan doesn’t work, also the wifi is slow, no smart TV’s like get with the times
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October 2023 by Karl Friedrich Boerne
Really bad experience. The room was okay but the rest was horrible. When we went down for breakfast at 7:30, there wasn’t much food left for us. And instead of filling up the food, the staff just ate the breakfast themselves… I’ve never seen that in other SleepInns. Also the pool was dirty and there weren’t any pool towels anywhere.
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October 2023 by Tracie Price
Awful outdated room for this area. Beautiful area but this hotel needs updating. The carpet is filthy and the shower was gross. Worst hotel I've stayed at.
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October 2023 by Shawna L.
The room was clean. Abit musty due to being locked up. Being able to crack the window did help a lot. Lots of channels. Remote was tricky to navigate. Hot water...be extremely careful. Getting the water to go on the shower meant pulling down the spout on the faucet. Directions were on the tub. There was a fridge and microwave in the room. Bed was high..had to jump up to get on it. Breakfast wasn't anything to get up for. Eggs. Muffins. Waffles. Coffee. The regular continental. No breakfast staff in sight. Would have loved not to have to smell smoke from the front desk agent constantly smoking by the entrance.
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October 2023 by Officer Cook
DO NOT STAY AT THIS HOTEL AT ALL THE OWNER DENIED ME TO SLEEP THERE BECAUSE I WOULD NOT PROVIDE ANY CREDIT CARD BEFORE I ARRIVED TO THE LOCATION THE STAFF HUNG UP ON ME THREE TIMES AND KEPT ARGUING WITH ME MY RESERVATION WAS CANCELED ALTHOUGH I STATED THAT I WOULD ARRIVE THAT NIGHT THIS PLACE IS SO UNPROFESSIONAL THAT ITS NOT EVEN FUNNY SAVE YOUR MONEY AND GO ACROSS THE STREET TO A REAL HOTEL LAQUINTA INN THE STAFF HERE ARE A JOKE AND ARE VERY RUDE THIS PLACE NEEDS TO BE SHUT DOWN AND THE FRONT DESK SHOULD BE FIRED...
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September 2023 by Google user
DO NOT STAY HERE!! 1st and foremost the 2 police cars were pulled up at the front door when we arrived. We should have ran at that moment. We arrived around midnight and we’re just ready to check in sleep and head to the beach the next day. While unloading our things there was someone smoking at the front door. We had to unload and walk through cigarette smoke to get in the building. Once through the door the front desk person not only greeted up but was standing there cursing and having a loud conversation with the same person that was smoking at the front door( I believe another employee) about someone calling the police over a disagreement between her and a customer. Once to the room it was sweltering. The air on at all and the walls on the inside of the room were sweating and you could see sweat rolling down the walls. It was possibly 80 degrees in the room. It smelled heavy of mold. After trying to get air on the air conditioner vent was full of mold. She shower had mold growing in it and the wall under the sink had major water damage and mold on the walls! This place should be shut down by the health department. The carpet was so nasty. We moved a side table to plug something in and old trash and food was behind the end table. We killed 2 large roaches when trying to get out of the room. I took several pictures that I will be sending to the health department. This place is not safe for people to be staying.
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August 2023 by Wayne S.
Shower had bar of soap left in it.Hair on the shower wallsMold in the showerTv and bed were good
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July 2023 by CJ Henry
I have never really felt like an employee went above and beyond in awhile, especially post Covid. That is until I ran into MK at the front desk. To make a long story short I had a rough day, hadn’t eaten all day, was tired from work and just when I got to my room my phone broke. I went to the front desk just to use a phone and that’s when MK showed her true colors. She let me use her phone to call a family member while she worked on fixing my phone and I can’t make this up, she literally gave me a slice of pizza from the dinner she ordered. I went to sleep that night with some food in my stomach and after the day I had, I will always be grateful there are people like MK. I didn’t get his name but the guy at the front desk in the morning was friendly and helpful as well. If you want a nice bed and kind people, this is your place.
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July 2023 by Jeffrey Keys
The Sleep Inn was amazing & the hostess, Emma Head was even better! Emma provided exceptional service throughout my stay. She was kind, courteous and very knowledgeable of the area. She went above and beyond to make my stay extra special. I will definitely be returning because of her. It must be great having people like her in your organization.Rooms: Rooms were very spacious.Food & drinks: Food is within walking distance.
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June 2023 by Desiree M.
RUN! and don't look back like we did. Upon checking in a woman in a sleep bonnet and her 3 children was behind the desk. Not very professional looking but I understand she may have been a single mom with no to watch her kids. We got to our room and it smelled musty. There was a rip in the comforter and the bed was only haphazardly made almost like someone just pulled the cover over the pillows. There was stains on the sheets and pillowcases. Cob webs on the ceiling. The bathroom had something slippery on the floor and the bathroom vent was so full of dust. We left and noticed mold in the vents in the hall way and the elevator had something like yellow mustard down the door. When we got downstairs the woman that had checked us in was standing there with bare feet and I told her we was leaving and I needed a refund. She asked me to stay there for a moment and called I guess the manager to come down. He finally came down half asleep and not looking like he was in the mood to be called down but she told him how we was checking out and our room had not been cleaned and 3 other people just checked out for the same thing. He basically just sat there shaking his head saying he was so sorry and he will make sure I get a refund. So now it's after midnight and we are driving around trying to find a place to sleep. I am so mad at this situation and the time we have wasted. I feel dirty and disgusted they also put two golds on my credit card so one I have to wait tillIt falls off and then the other one has to be refunded. Choice hotel corporation is not much help.
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June 2023 by Jeffrey K.
The Sleep Inn was amazing & the hostess, Emma Head was even better! Emma provided exceptional service throughout my stay. She was kind, courteous and very knowledgeable of the area. She went above and beyond to make my stay extra special. I will definitely be returning because of her. It must be great having people like her in your organization.
