-
December 2023 by Melissa P.
We were only in town for a day and chose this hotel as it seemed to be the best option for the price. The hotel is located downtown with not much around but still fairly close to the outskirts of the city. The check in process was smooth and the young lady was nice upon arrival. You have to pay for parking and there is limited spaces. The room was decent and I guess cleaned as best as possible. I did have to go back through and sanitize and wipe certain spots down but overall it was comfortable enough. They do offer breakfast but we opted out because it was so crowded. Overall I would potentially try them again but I definitely didn't have any major complaints.
-
December 2023 by Rachel Irvin
We thought we had a problem with our air conditioner (it wouldn't turn on) and the front desk got a maintenance person to our room within 10 minutes to check it out. Staff is very friendly. Rooms are comfortable and close to all the good stuff downtown.Walkability: Close to some very good restaurants and tourist attractions. There are crosswalks and lights on most of the nearby streets.
-
November 2023 by Thomas Mangum
Wonderful apartment hotel setup. Fresh, modern and new. Great value.Not much going on downtown but it was somewhat close to the riverfront which is pretty.The most disappointing thing was the sad shower head, water pressure or what is going on there. It was pathetic and I stay at a LOT of hotels. Given Holiday Inn Express is in your family, get their shower heads. They are masters of making a little water feel amazing.
-
September 2023 by Strena Barnes
We were greeted well. Staff is very friendly. The beds are very comfortable. We had the one king and two queen bedroom suite. Each room have it's own bathroom. We woke up to a nice hot breakfast before getting back on the road. We will definitely stay again.Noteworthy details: Fist come first serve for parking. If you check in late and the free parking is full, then you are directed to park across the street in the parking garage, in which you will have to pay for.
-
September 2023 by Ms Coles
I chose this hotel to stay at because it was pet friendly. And when I checked in and saw the room it was beautiful. I opted for a suite with two double beds on one side and 1 king on the other side, a living room and a kitchenette. We were only there for two days but we were able to participate in the reception hour which gave free beer and wine and snacks. All of which were delicious. In the morning we had the hot breakfast which is actually a hot breakfast and it gives you a decent range included in the cost of your stay. The Equal Justice Initiative Museum was very close by, the Rosa Parks Museum was very close by and there were a few other sites and attractions for you to see. My recommendations for this hotel, and perhaps they had it and I missed it, is to have the pamphlets that show you the local area attractions because downtown Montgomery seemed really really dead. I know that it was extremely hot but the area just seemed very vacant for it to be there downtown "happening" area. I also visited the Montgomery Visitor Center and they could have been a bit more helpful -- that has nothing to do with the Staybridge sweets but I just thought I would throw that in there. Overall the best thing I think about this hotel in the room specifically was there dove hand soap it was amazing!! EVERYONE at the hotel was friendly and nice, this is where I intend to stay when I return to Montgomery.Nearby activities: n/aSafety: n/a
-
September 2023 by Em B
This hotel really held our weekend together. ?I brought my dog (dog friendly!). Made me nervous to and I honestly thought it wouldn’t be an option, because be is known for anxious barking when alone, but the walls turned out to be so great at noise suppression that we were able to have peace of mind touring EJI’s sights and monuments throughout the city (which were only a ten minute walk away!) without a single noise complaint being issued both Saturday and Sunday ALL day long!The layout for the rooms are intelligently designed.Water pressure in the showers are AMAZING - rare for hotels. They provided complimentary Dove brand shampoo, conditioner, body wash, lotion, and hand soap, so I could have left all that at home ? Nice surprise, so I didn’t even bother unpacking my bath items.Beds, counters, and floors were spotless upon arrival, with utensils, dishes, glasses, coffee maker, fridge/freezer, microwave and stove available in room.Beds so comfy I could die while sleeping and I’d die happy.They offered free breakfast in the morning, which saved us so much money on having to buy meals. (Sometimes we’d get multiple plates and eat breakfast for snacks or lunch). The breakfast was so delicious: sausage, eggs, pancakes, waffles, bagels and cream cheese, fruits, yogurts, you name it.Things to note for customers:-White sheets and towels, so caution to menstruation people out there. I brought dark colored blankets and my own towels.
-
July 2023 by Nina Thompson
I booked a room and needed to change the date. The front desk clerk and manager were genuinely uninterested in trying to assist me. The only thing they offered me was to pay for an additional room. So they wanted to take my money but were not willing to help me change the date of my original booking. They clearly didn't care one way or the other if they earned my business or not. They were not even willing to accommodate or meet me on any level of service. Total waste of my money since I had already paid for tahe room.I will not be booking any future stays. Thanks but know thanks.Walkability: Close to historical museums.
-
June 2023 by Sara Scheuerman
Multiple areas in our room had carpet they was unraveling. Otherwise, it was very clean and comfortable. Breakfast was nice, minus the milk that was expired and sour. Parking lot was small, and I’d definitely preferred it to the lot across the street. We were close enough to walk to food and museum options.
-
June 2023 by Lovette B.
We stayed one night while visiting relatives in our hometown. The desk staff was friendly, and the room was quite nice. Our room looked out on the convention center. The location is great; walking distance to many sights in the downtown area. I have only one slightly negative thing to mention, and that is the shower water was not a warm as I like it. Had a bit of trouble getting it to warm up, despite trying at two different times (p.m., and a.m.) The complimentary breakfast was fine. I would stay there again.
-
February 2023 by Amy Dean
Not only are the rooms great, but the staff is exceptional. I left my tablet in the room on checkout and they called me to let me know they would put it in the safe for me. I live in another state and had flown home already so they told me to send them a shipping label and they would send it back to me. It got here yesterday. Highly recommend this hotel. They went above and beyond.
-
January 2023 by Xavier Ortiz Jr
This hotel was an AMAZING stay. The front desk staff was beyond helpful and really friendly. We were passing through the area during a long road trip and this made for a perfect stop to rest and make a home-cooked meal using their kitchenette. We asked for a bit of a later checkout, which they happily agreed to and we used that extra time to explore Montgomery. Thank you StayBridge! I recommend anyone traveling through to stop and rest here for the night or more!
-
November 2022 by D Cornwell
Stayed a single night amidst the tropical storm last week. It was a wonderful stay. The room was clean and quiet - the two things I value most. The breakfast team was the most impressive I think I've ever seen, and I do about 50 nights/20 hotels a year. That team was on it! Very enthused and engaging of guests; clearly working hard to present a pleasant breakfast experience. The front desk staff was very professional and genuine; they caught a billing error before I had a chance to see the invoice, and worked hard to correct it, including calling me later to confirm the correction was resolved. Location was also good. Downtown, but not far off the interstate. Thankful for the stay and would be glad to stay again.
-
November 2022 by N K.
The amenities are a nice touch, full size refrigerator, kitchenette that provides tools to cook on a small scale. My room had a separate bedroom with door, which added to a more home like feel. The front desk staff was friendly and had a great service-mind appeal. Also, this location was walking distance to many of Montgomery's museums and the river walk.
-
November 2022 by Paul Reese
Front desk was very cordial and welcoming. Great room! Guessing our timing was very good (end of Oct on a Saturday) because price was really reasonable. And staff was fun. Great time talking southern recipes with breakfast supervisor. Let her do the breakfast menu and kick it up?
-
November 2022 by Doug B
Called to find out about over sized vehicle parking. Chick picks up the phone and says please hold. No hello. No salutation. Then leaves me on hold for 5 minutes. Never came back.Edit: once I got to the hotel, everything was fantastic. The room was immaculate, service was fantastic, hotel activities were fun. If their phone customer service was as good as in person, they would be on fire.Rooms: Clean room, loved the kitchenette. The dishes hadn't been used in forever and needed to be washed before use. I would have washed them before using them regardless, but ijs. Great place to stay long term if needed.Food & drinks: The breakfast was nice. Decent selection and served within a good time window.
