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March 2024 by Jonny E
Terrible. The challupas tasted like they'd been cooked and left out a week ago.
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March 2024 by Demetrice Belser
My protein bowl was horrible I had mostly lettuce no beans barley tasted the rice. Customer service was horrible I ask for a sour cream at the drive tho window one of the workers. Sho me off with her hand and said she have to come in we too busy.
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March 2024 by Kalila Sankey
Quick and fast drive thru. Great customer service.
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March 2024 by Gaila Darden
Waiting in line for 35 minutes and then my food was cold and then I didn't get what I ordered. I thought I'd checked it properly before I went left. Drive through but obviously I didn't. I am just so tired of this Taco Bell and get an overcharged and not getting what I ordered. And I know it wasn't my fault. It was therefore and sitting in line that long. How much gas I wasted? There wasn't but 3 cars in front of me. How is that 35 minutes in drive through? No I was not happy with this place.
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March 2024 by James Sims
With the exception of a middle-aged blackWoman, this customer service is absolutely worthless. I have gone 3 times in the last week between 9:30 and 10 o clock. The first time, I waited half an hour, inside the restraint. Said middle-ahed woman was very kind, even getting my food before she was scheduled to clock in. It took so long, the 2 of us literally stepped outside and had a smoke waiting! This in a 2-person order, not for a sports bus.There is a short, mixed-race, young girl who ALWAYS has something smart to say. Tonight, my wife's Mexican pizza looked like roadkill the way it was put together.I had started to go there because it was less than 3 minutes from my house, as I live just a few blocks from Gunter AFB(which is all but across the street from the resteraunt.As much as i abhor going out of my way just for fast food, looks like I'll have to from now on.Tacala, take notice.Your night crew needs a serious overhaul.
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February 2024 by Pam Lowe
I purchased a number one. Which is 3 crunchy tacos. There was a minimal amount of meat in each and they were not wrapped well, so they spilled out of the paper making a mess before I even opened them. There was more wilted lettuce and flavorless tomatoes than meat, cheese, and sour cream within each taco. When I went in to show them to staff, they had a poor attitude.I won't be going back.
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January 2024 by Donnie “Donnie” Fitsgarld
Absolutely terrible!!! Ordered in drive thru to wait an hour for not all the food and no drink!!! At least 10 ppl were already
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January 2024 by Treee Davis
Food was good but service sucked , we had to pull to the front and wait at least 15mins along w/ 3/4 other cars that had been waiting.
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January 2024 by Jazmine Johnson
Waited almost an hour for my online order.. ordered large fries and barely any in the bag.. went inside and asked if my order was ready yet and someone called out "That order been ready." So my food was cold... This place needs some serious help.
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January 2024 by Kacey Baros
Every time, and I mean EVERY TIME I go to this Taco Bell their drive through is closed or they send me around to wait after ordering (I’ve been the only person in the entire store with multiple employees present). Food is always wrong and never good quality. I’ve worked at a Taco Bell. Maybe things have changed but you aren’t supposed to send people around after they order in the drive thru). Closing the drive thru for no apparent reason and seeing multiple employees sitting in the lobby area not working just on their phones is ridiculous. I’m gonna start taking pictures. GM needs to do something about this, I don’t even know how they’re still open.
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January 2024 by Tyler Emory
Chips tasted like chemicals
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January 2024 by James Pollock
Taco Bell is my favorite fast food establishment, and I have been to stores within the region that conduct their business in a pedestrian manner. This is not one of those stores. The staff is always friendly, will ask questions to make sure an order is correct, and the finished product here always tastes delicious! My parents live in town, but I live a few hours away and cannot always eat at this store. When I do, however, my experience is always positive, and the staff has already recognized me by name :). Great store!
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December 2023 by jason eldridge
Apparently opening on time is a thing of the past?!Why are you opening at 11, but the door says 8. Why are there 3 employees sitting in there laughing and one is eating? Do better.
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December 2023 by Just Call Dave
WARNING! Do Not eat here. At drive in purchased $5.00 comb. Get home within 15 minutes. Chaulpa was moldy, and Cinammon Twist tasted stale.Their preparer could easily see Chalupa was moldy, but served anyway.If can't serve fresh food then shut it down owner!Response some viewers asked what items were bad?Cinammon TwistChaulpaI'll add taco shell broken, but that seems a norm for every Taco Bell I've ever eaten at in U.S.A..I've come to conclusion best eat at a genuine Mexican restaurant or fixings at home, at least you'll know the food wasn't outdated. People get sicknesses from these food establishment in Alabama because its Health Department Environmentalist are not keeping tabs on these businesses. An annual inspection isn't enough, should be periodically without warning "that we're coming." Not only look at temperature also show expirations dates; so, next time a customer doesn't get stale and ugh tasty food.
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December 2023 by Angelica Farley
Went through drive through ordered for two people, we were the first in line and the parking lot wasn’t full. We waited about 10 mins, they asked us to pull forward, we asked how long they thought it would take because we were in a hurry, we might just need a refund if it was going to be too much longer. The cashier was super rude, manager came over and was very nice. She said they were starting the order right then and it would only be a few more minutes. We pulled around, waited 10 or more minutes, my husband went in, got the food and brought it out. The order was wrong. He went back in because all of his food was missing, they had given a quesadilla instead of his taco, Crunchwrap and chalupa. They gave him his Crunchwrap but still forgot his chalupa and taco. When they finally got his right my tacos were gone out of the bag. We gave up and just left with what we had. Won’t be back