-
November 2023 by mzshae334
Truck was not clean. Keys were hard to find. Once I arrived home I was unable to unlock the back and had to drive back to the location to get the key that was supposed to be attached to the truck keys originally. Slow service during pickup and re-arrival.
-
November 2023 by Veronica Arrington
The staff are very courteous and knowledgeable
-
November 2023 by Jason R Brown
They was very helpful and friendly. And a very wide selection to choose from
-
October 2023 by p. maria
Brandon made everything effortless. He's very knowledgeable and extremely courteous. I'm glad that I chose this location ?. Conduct the visual inspection, verify milage and gas amount...return it in the same manner. Be sure to stay under the agreed milage amount. No problems at all ?.
-
October 2023 by Kimberly Harris
I put gas back in the truck and the man still charge me for gas even though I put more then what was required. It’s always a problem with the rental they constantly change the time. They double book the trucks it’s always a horrible experience there
-
August 2023 by Brett A. Snell
Great customer service, well maintained facility.
-
August 2023 by Otis Thomas
Outstanding support and customer service.
-
August 2023 by Kawana Jones
I have rented twice within a 3 week period. Each time there was a problem after my rental. I was charged additional fees after the fact. The first rental they stated we did not turn the keys into the drop box. When we asked for a copy of the surveillance video, that quickly changed. This time I rented again and did the same online check-in with no problems. Now, I'm being charged an extra fee for cleaning. That could have been corrected at the time of check in with the sales associate. He never stated their was anything wrong with the vehicle. He waited until I left to add additional fees. This is very unprofessional business practice. I guess uhaul is training its associated to scam customers with any charges possible after the fact.
-
August 2023 by Denisha Nichols
It was 29.99 for the van , but why was my card charged 95.00 because they said it was left dirty and I turned it in late , when I clearly dropped them in the drop box 2 hrs before drop off time. And when I went up there to speak face to face the white lady at the front attitude was very nasty . I asked how was it left nasty and the manager said it was a moving matt left in the van and that was already there when we got it , and he can ask the man who gave it to us. Don’t use their trucks , it’s a whole scam , but God is Real and businesses like this never prosper .
-
July 2023 by Beth Sample
Very patient, and helpful!
-
June 2023 by Allen Jackson
Customer service was outstanding.Thank you.
-
June 2023 by Johnny Jr. Martin
Facility doesn't accurately account for fuel usage! If I ever rent from this location again, "I'll Definitely Crutiniz & Absolutely Verify All Equipment Condition & Fuel Readings, Prior To Signing Off On Truck!!!
-
June 2023 by Haesun Lee
Service was great, I was able use truck on time but was not the size I wanted. Truck’s transmission seems not working properly. Other than that, Everything was great
-
May 2023 by Charlie Cook
Had trouble locating the correct size trailer. Aaron was very helpful in checking different areas until he found the unit I was looking for.
-
March 2023 by Gwendolyn Mcquirter
THANK- U GUY'S & GURLFRIEND'S,FA THA SUPPORT & PATIENCE'S THAT YA'LLGAVE ME & MY FAMILY, WHEN IT WAS TIME FA US TO MOVE. UR CUSTOMER SERVICE, PERSONNEL'S ( HEY BRYAN) ON SOUTH BLVD STORE, WENT OUT OF HIS WAY TO HELP EVERYONE THAT WAS THERE THAT SATURDAY ?. THA BUILDING WAS SO CLEAN, STOCK UP. & WE FELT LIKE FAMILYYA'LL, KEEP UP THA GOOD WORK'S. FROM MY FAMILY TO UR'S HAVE A BLESS REST OF THA YEAR. AMENNNN YA'LL
