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December 2023 by Betty Faniel
I gave Verizon a four star ⭐ because they were I thought were worth it until they accused me of a bill that was not mine I told them I even got the other person that was they bill and they admitted it but they still want me to pay it that is very cruel even though they treating me like that I still do business with them not because I want to but because I have to if I had a choice I would not
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November 2023 by Reggie Whiddon
I know there are other stores in town but this one gives off the vibes of headquarters. Clean neat pleasing music playing lowly in background the lighting is different you definitely feel different if your in there for a while. It's the only store in my book
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November 2023 by Gerald Davis
Oct.28 1230pm I added a razer edge to my account decided i didn't need it and returned it the same day unused unopened at 135pm but for some reasoning I'm still being charged for something I no longer have ((unbelievable.)) Tried calling the store no local number.
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September 2023 by Questland Q
I just went in to check the size of a phone. It was too busy to wait to ask questions.
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July 2023 by Trent Gilley
it was good service for getting a cell phone.
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July 2023 by Mixon Long
Very poor customer service, they really only hire sales repsWas brought in for an activation issue and ended up being told I have to consult an automated phone lineWhat's the point in even having a "solutions specialist" at that point? The only solution she worked towards was me being out of her hair as soon as possible
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June 2023 by Rafael Richardson
Very poor customer service. Took 3 months and multiple phone calls to get consumer lines switched to business account. Then had an issue once lines were changed over. Online shows store closes at 8PM. Arrive at store a 7:15P and they are CLOSED! Be aware, customer service is not a priority!!
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March 2023 by Lance Polston
Your bus driver 4u .Well folks, the sale people at this location are great and very friendly, and helpful.Plus they make me feel like I have a personal sales person. The lady that help me is.Derreyal . She great, and great rep for , verzion .So folks if you great coverage , check out verzion.
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January 2023 by Thomas West
I sat there in the queue for some time. People who came in after me were not added to the queue but were called up before me.
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December 2022 by Vickie Ramsey
Great customer service. Took care of my problem quickly.
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December 2022 by Kaitlyn Welch
I stood here for 30 minutes waiting for service while the manager general manager stood around doing nothing when I asked for help she said I had to wait for a sales rep she has a very ignorant and rude attitude and I will never come back here
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November 2022 by Elizabeth Blakely
Our plan was discontinued and they gave us a new plan, and this plan is for the bird ?️ when I leave home I can't look up nothing on my phone I have no internet I have called so many times and they told me that they fit the problem but they have not. I'm leaving.
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November 2022 by Kayla C.
I arrived just as they opened. I spoke with Tanisha, she was great. She helped me figure out an issue I was having. I came back later the same day...Tanisha recognized me, waved and sat me down to wait for her to finish up a customer she was working with. Once she wrapped up with them she came to me, and got me taken care of. She was the perfect professional, and had a great attitude. I would hire her to work for me!
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October 2022 by RCP 2022
The Manager Shay and Specialist Anthony were awesome. They started my business account helped picked out items and was patient during the setup. They worked after the store was closed to make sure I was satisfied. The entire team helped at the end.
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October 2022 by RJ
Had paid a visit for a SIM card replacement. Had a little wait time there were few people ahead of me. Hold on the experience was good. Doing just one visit will not be a factor for rating I did not have any issues with the person who I interacted too.
