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October 2023 by Pretty Pee
Worst Insurance Ever
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October 2023 by Alison Smith
Great people who work here are helpful! I from the stsrt thought it was for YOUNG people no! ? it for any age. Every month it's taken out your account.
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September 2023 by Aiya Smyte
Katelyn at the eastern Blvd location took my payment last month and while I typically deal with Millbrooks Victoria and kamryn (I love them, amazing ladies there) when I have draft issues, she was rude, unprofessional, and made it seems as if I was inconviencing her with my call to make my payment. I am highly displeased with her treatment and mannerisms with me during that call. I get that she may have just woken up but the call over all was highly unsatisfactory. I don't know if she was having a bad day or what but I felt as if she couldn't have cared less to assist me that day. If I ever have to speak with her again I will find a way to go to my Millbrook office for assistance that risk that ladies bad attitude.
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November 2022 by Liletta Motley
When you need Automotive Insurance that's affordable!
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November 2022 by Denise OLDES
Very good Service on phone
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November 2022 by Jennifer Freeman
They was very friendly asgave me a wonderful rate on my insurance
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November 2022 by Sabrina A
This is the worse customer service I have experienced in a LONG time. As a NY'er, I am use to people who are nonchalant about the job given to there hands to do. But ROZ (sp may be wrong) on Eastern Blvd was HORRIBLE HORRIBLE. Her attitude of I DONT CARE was over the top. I needed a letter to provide proof of insurance, for court (simple, so I thought) she was adamant about her NO, saying they only provide declaration pages. When I asked for a corporate phone number she had me on hold for 10 minutes. Then came back to only tell me the internal number she had would not work for me but she will transfer me to her regional manager. The phone rang for 2 minutes before Victoria answered my call and solved my issue in 3 minutes.
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November 2021 by Chris Eubanks
Nice clean spacious.
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November 2021 by hannah golden
Better rates than my last insurance company
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November 2021 by Kim Miller
Terrible service. Office wasn't even open on a Saturday on Ann Street.
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November 2021 by Cora Ball
No Complaints, good insurance company
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November 2020 by dionna young
Great place to get insurance.
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November 2020 by Fran Harris
Was in and out in a timely manner
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November 2020 by Natasha Jones
I have Been with Young American Insurance Company over 2 Years Now , Customer Service Agencies have been very Helpful and Friendly
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November 2020 by Pamela Flynn
They have some crazy rules. If u send a family member to make a payment for u they want u to sign a paper excluding them from ur policy. Even though this is an independent adult child with her own insurance policy and own resident.
