Truist overall is horrible for more reasons than I can list. This branch in particular rarely answers the phone and never calls back when you need to speak to the branch manager. Going to another bank. Truist is just terrible.
July 2023
They need to be more professional to their customer.I don’t have time to go around and play this game.
March 2023
If I could leave zero stars, I would. Worst banking experience yet. Bankers could care less about the consumers. I will be closing all of my accounts today and will be moving to a better bank.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.