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February 2024 by Spencer Gaines
Very helpful staff. Got everything I was looking for and it was very quick. Would highly recommend the Leeds location
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January 2024 by cax
I went to the Leeds store after a disatourous visit to the Trussville location just hours earlier with the worst customer service I had ever had. The new phone I received in Trussville was not working so I came into the Leeds store for help. Katherine was so friendly right off the bat. I had been so upset and frustrated by my Trussville visit, but she was just wonderful and turned my mood around. Turns out the other store and associate never activated the new Sim card. Katherine restored my hope that Verizon could give good customer service. She was wonderful. I will go to this location from now on.
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January 2024 by Brandon Morris
Dorian was great! He got our four phones ready and everything was working great before we left and he even made sure to double check before walking out the door.
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January 2024 by Deddrick Jones
Katie did an amazing job and she was extremely helpful!
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January 2024 by Scott Thomas
Really good service!!
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January 2024 by Jodi Thomas
Katie was super helpful and friendly !
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January 2024 by Brooke Strawn
We came into Verizon with a complicated situation & Darren C. handled it all with ease, poise, & grace. Thank you for taking care of us and making us feel confident with our devices!
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December 2023 by Matthew Mullen
Darrin at the Leeds, AL store was very helpful, showing his multi tasking skills taking prompt care of other customers while at the same time giving me excellent customer service. I ended up buying the new 15 pro max as well the car charger for it. He made sure everything was setup properly. He had a smile at all times, never an angry or overwhelmed word, and he showed his gratitude for my purchase and offered assistance in the future. A great start for a seemingly endless day. Thank You Darrin!!! And Verizon for their excellent choice of an associate.
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December 2023 by Joey Page
Brooke did an amazing job helping me to get an Apple Watch SE. I would recommend her to anyone.
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December 2023 by Tony Cusimano
Brooke was super helpful and very knowledgeable. I would recommend her to everyone.
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December 2023 by danielle marler
Brooke was fantastic and helped me with my problems. I will be coming back for sure
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December 2023 by lisa Stull
Darrin was very knowledgeable and helped me with my new phone
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November 2023 by DA-TOPH
Darrin helped me with the Ultimate Samsung Galaxy Pack. Very good customer service
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November 2023 by Wayne johnson
Picked up my home internet
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November 2023 by cameron payton
Extremely helpful made sure I got what I wanted with a discount.
