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January 2024 by Landry G.
This place is amazing! I stumbled in here to get my engagement ring resized hoping for the best since I had never been in before, and they did above and beyond what I expected!! The resizing was very clean and well done, and they cleaned my diamond better than any other place I've been!! It's sparkling so beautifully. I got to meet Eric the owner and he is the sweetest. Everyone is super helpful and the pricing is VERY FAIR for a resizing! Compared to every other place I've been, this was the best especially for the high-quality experience. Oh wait and, they only took 4 days and I dropped it off on a Saturday! Got it back on a Tuesday morning. So quick and efficient! Go here if you need to get a ring resized! I will for sure be back.
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September 2023 by minh nguyen
If you're looking for a personalized and enjoyable jewelry shopping experience, I highly recommend seeking out Barton-Clay Jewelry Store. Ryan's expertise, professionalism, and genuine passion for what he does make him an asset to the store and a delight to work with.
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May 2023 by Meghan Murphree
EDIT: received a call first thing this morning from the team at Barton Clay seeking to make the situation right for us. I will update further when the situation is resolved.Absolutely terrible experience, do not waste your time or money. In November we drove over three hours one way to drop off a Baume & Mercier watch for service and a dial replacement, because BC was the nearest authorized dealer. For six weeks, we heard nothing, and only when we called did the reach out to the manufacturer for information. Another six weeks went by before we called again, only when we called them did they admit that they had been sitting on an estimate from the manufacturer for the repairs for over a month but had never called us to get them app. So we paid the $1861 charge by phone, and waited another three months. Today we finally received the watch in the mail, and the dial was not replaced. (It’s obvious because some paint on the 7 had broken away, which is what prompted the repair in the first place.). Once again I called the store, and was told they would need to find my file and call back, but three hours later I still haven’t received a call back. What a ripoff.
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February 2023 by Greg Allred
Highly recommended. Brock took great care of me, super happy with my Luminox watch and the service I received.
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December 2022 by Barry Johnson
Friendly staff and a great place to purchase a gift.
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October 2021 by Connie Grechanik
Nice store with a good selection.
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May 2021 by Matt Stalcup
I recently purchased a white gold necklace for my wife’s anniversary gift. I’ve dealt with Barton Clay previously on multiple occasions and this is by far the best and most outstanding jewelry store I have ever been associated with. All of their staff truly cares about their customers which is obvious considering this business has been at it for such a long time. Due to my last minute decision on this purchase Eric and Ryan moved my order up the list and were able to get it completed and shipped out within three days! There is only one jewelry store in the country that will ever see my money and Barton Clay Jewelers is it! Great job as always team.
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May 2021 by JD
Dropped off a watch to see if they could fix it. They said they could send it in for a quote so I said great. The quote came back to fix the watch for 1/2 of what I paid for it so I declined. The watch was picked up by my wife and I was charged $60 although that was never mentioned to me. I’ll be buying a new watch but not from here. I imagine they buried the cost somewhere they asked me to sign but nothing was verbally communicated.
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March 2021 by Caleb Kissinger
Extremely knowledgeable and capable staff. Large selection of Hamilton’s which is why I came in. Ryan was extremely helpful and easy to work with. Will continue to buy more from them in the future.
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December 2020 by Lynn Hawthorne
Wonderful family owned business! I have been extremely pleased by the service and care that everyone at Barton Clay takes. They truly treat you like family!
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December 2020 by Jennifer Hawthorne
Ryan helped get exactly what we were looking for! Great service with a smile!
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October 2020 by Holland Walls
Ryan was extremely helpful and knowledgeable. Anyone interested in any of their products should request partnering with him.
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October 2020 by Matt Butler
Very nice and friendly staff. Family owned and operated as well.
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August 2020 by Gene Davenport
Always pleasant and fun. Great service. Not ce people!
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July 2020 by Sydney Foxworthy
SO helpful and very quick!! the original place my engagement ring was from told me it would take 4 weeks to get it resized. Barton-Clay did it in a day! I took it back because i still felt like it was a little big and they did it for me no charge. Really enjoyed my experience with them!
