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March 2024 by Abby R.
I purchased a DY ring from this location of bromberg's and everything was great...until the ring split where it was resized on the shank. I took it back & they said they would fix it but it's been over a month. The slip even said, should be ready by February 19TH which was 2 weeks after the date I dropped the ring off. My mother had her wedding ring redone at Bromberg's and has experienced pave diamonds fall out of her ring. Bromberg's do better!!!
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December 2023 by Joe B.
I have had a Rolex fixed three times in the last two years the first two times with their watchmaker and the third time it was sent out to Rolex to fix... They charge me full price all three times and refused to honor any past warranties of the work that was done by their own watchmaker... Terrible service, disrespectful to a customer, would recommend driving out of Birmingham, Alabama to another Rolex retailer rather than working with this group. Joe Badolato 205-240-0099
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October 2023 by Christa Lodico
Great for hard to find jewelry items, Rolex and China. The Summit location is very friendly and has excellent customer service no matter what class of customer you fit in. The Mtn Brook location was very cold and lacked customer service for the ordinary customer. They were extremely accommodating for the upper class customers. Both locations have beautiful jewelry pieces and a wonderful selection. Clean, neat and safe to conduct business. I left the Mtn Brook location after feeling as if I was an inconvenience in their day and went to the Summit. Sales Associate by the name of Angela Jones was absolutely amazing. So friendly and helpful.
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October 2023 by Carter Johnson
Thank you Adam , Swann, Mark, and the best watchmaker on the planet Jon Little for making my experience today a once in a lifetime experience.I'm speechless. Thanks to Mr. Ricky Bromberg for employing the best of the best.
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October 2023 by Ray Newman
Well my dad had passed away and in his will he left me money to buy me a Rolex. But when I went in they just looked at me. A man came in 5 minutes after me and the met him at the door and offered him a water. So after 15 minutes of just standing there I left with cash money in hand to buy two watches. Now I know what Julia Roberts in pretty woman felt like.
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September 2023 by Janice W.
The best selection of fine jewelry. Wonderful customer service . I've shopped here over twenty years and have always found what I was searching for and.... not really looking for. They also have great non jewelry items suited for gifts from the nursery to graduation, etc and " just because ". Love the bow ties!! My " go to " person is Swann. He's the absolute best!!
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September 2023 by Jana I.
Amy Wood was the biggest help! She helped me and my fiancé pick out his wedding band and she made the process so easy and so exciting! Thank you so much Amy!
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August 2023 by Drae B
Rebeccah will be our go- to person always. She is professional, welcoming, and with integrity. I look forward to making another purchase with her— she is value added!
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August 2023 by Charles Lin
I cannot say enough good things about my friends Shannon and Brian. They have been taking care of me for years, and I am beyond grateful for their exceptional service and expertise. They have always gone above and beyond. Their dedication to ensuring my satisfaction and happiness with every purchase is unmatched. I feel valued and appreciated as a customer, and I trust their recommendations without hesitation. Thank you for being the epitome of professionalism and making my jewelry/watch shopping experiences truly unforgettable! I highly recommend their services to anyone seeking top-notch jewelry/watch assistance.
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August 2023 by Leigh Hunt
We love Bromberg's for gifting, jewelry maintenance and repair. Shannon always provides a tailored and efficient experience! I think she knows our family birthdates better than we do!
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August 2023 by Wes Walker
Shannon Neal is so amazing!! My wife and I have enjoyed working with her every time we come into Bromberg’s! We are beyond pleased with her Shannon and would recommend when you go to Bromberg’s to ask for Shannon!!
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July 2023 by Luke B.
The team at Brombergs were excellent all around. Service was exactly what I'd expect and I highly recommend Ryan. He took care of me with my first Rolex purchase and couldn't have been more pleased with his professionalism, the way handled the sale, getting me set up with the watch and the entire process.
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July 2023 by justin hild
I went into Bromberg’s just to look for a watch for my wife’s birthday and possibly a watch for myself. Amy Harper Wood was helpful, not pushy and didn’t act like she knew it all. I am in sales so I am always curious to see what experience I’ll have. Everyone in the store was so nice and helpful. They all went above and beyond. I will 100% be back. Oh and I bought two watches from Amy and a lot of that had to do with the time and care she took to help me find the right pieces for me.
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July 2023 by Ryan Barber
They are always such a pleasure to work with and are extremely professional. If you are looking for a watch, Ryan is amazing to work with. They are also great to do business with if you need a service on a watch.
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July 2023 by Jessica Cooper
Amy Harper Wood helped my fiancé and I pick out our wedding bands. It was such a great experience and she was so patient with us the entire time.
