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October 2022 by Jane R.
Fabulous service and prompt exchange. I am so appreciative of their help in exchanging a youth sweatshirt for a needed adult size. Great selection as well.
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September 2022 by anna rose mabile
The girls that work here are always so sweet and helpful! They always have the latest hokas and trends!
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September 2022 by Steph Kies
I went to the Crestline Pant Store with my 18 yr old for back to school clothes. I felt like I walked into a Justice tailored to an older crowd. I understand that sequins, puffy sleeves and metallic looking mini skirts are a trend but there was NOTHING that my daughter was interested in. The Vintage Havanas were the only thing we were willing to buy but the didn’t have her size.
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September 2022 by Febra McGuire
Doesn't have plus or larger sizes. ...guess for skinny folks ugh. But cute clothes and shoes.
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August 2021 by Miranda Davidson
Thank you so much for helping my daughter with her rush outfits. She was so happy with everything you and your staff helped her with.
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February 2021 by Haley N.
I love the Pants Store!!! They have the best deals in town on quality, trendy clothes. Not to mention the shoes and accessories are so unique and you won't find anywhere else. Anytime I wear anything from there I get so many compliments. The staff is awesome and very helpful. Highly recommended if you have not been there.
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August 2020 by Christi Grimes Wilson
Their customer service during their tent sale was incredible- Charlotte was particularly helpful to me and made it a wonderful shopping experience.
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August 2020 by Frances T.
The clothes I got from the pants store were fantastic. I also got some cute shoes! They are perfect for when you need some clothes in a short amount of time. I had found a cute skirt but they didn't have it in my size so we asked some of the front desk and they checked to see if other stores had it. They found it and now I am going to be getting my skirt! They were very helpful! I love the pants store!
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July 2020 by Mark W.
I went to this place to buy some new jeans. The employees were more than happy to help me and had a great attitude. I was upset that the bathrooms were closed considering I was about to nuke my pants. They better hope I don't come back like that because I'm dropping and leaving that s*** next time. #dominance
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January 2020 by Jason Hatter
I have been shopping with them for a while now. Mainly at the Tuscaloosa location and some at Crestline. I have always been super impressed with their level of customer service. I'm not sure how they hire and train their staff, but they are always great to work with. However, I recently did some online ordering. Ordering was easy and communication was good. Unfortunately, due to absolutely no fault of theirs, I had some delivery issues. And this is where their customer service went to a whole different level. They called me and talked through what happened and immediately put in a plan to fix it. In the process of the proposed fix, we had another little bump and an item got delayed. But again, they called, customer focused, set a plan of action, and resolved it. Ashlyn was absolutely incredible!!! When I got to the store, they had my stuff ready to go and were as helpful as always despite the store being covered up with people 5 mins before closing. I am a HR leader in a service industry and I would hire every person I interacted with. Spend your money here - you won't have a better customer experience. And my wife loves all their stuff!
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March 2019 by Jenn Sevier
Excellent customer service. Great prices and fabulous selection of shoes for women children and men. Great place for last minute gifts too!
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March 2019 by Beth Clayton
Mary Beth always helps make sure I find something that looks great and fits well - she even helps make sure the tailor can do necessary alterations when necessary. She's the best!
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March 2019 by Maggie Hardwick
This store is so awesome! Great customer service and always willing to find a product if they don't have it in stock. They go above and beyond!!
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March 2019 by J Hunter
Great store with all the best brands. Staff is exceptional. Always so helpful!
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March 2019 by Gigi Fox
Shop there for birthdays and Christmas
