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September 2023 by William S Perkins Jr
The representative went beyond her normal to make me feel that she wanted my business. Great job!
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August 2023 by Bryant Mauldin
The staff and customer service are impeccable. The hours that the bank and the drive-thru are open are the best in the Shoals area.The app for online banking works great. I can't say enough good things about this business
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July 2023 by Ishia Hampton
Since the beginning of my process with Bank Independent, Buddy and the other employees of the bank were very helpful and nice. By the experience that I had thus far with the bank, I plan to do more business with them.
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April 2023 by Madison Glenn
One of the worst banks in the shoals. Not up to speed at all, systems are outdated! One time I didn’t get my check for 2 extra days due to some type of system update. I could go on, but if you’re thinking about opening an account SKIP BANK INDEPENDENT all together!
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April 2023 by Phyllis Hargett
Good bank!
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March 2023 by Matt Witt
Great bank, very helpful people, & love the hours.
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September 2022 by Steve Kelleher
What a great bank.
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August 2022 by Scott Mason
Best Place In Northwest Alabama To Do Your Banking ! Always Very Helpful , Knowledgeable , Courteous And Professional ! Thank You !
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April 2022 by Ron Davis
Bank Independent is simply the best bank my wife and I have ever used. (We will never go back to a national chain bank.) The service is amazing and it’s nice to have loan decisions made locally.
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March 2022 by Heather Brown
Extremely helpful efficient employees providing efficient service
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October 2021 by Marsha Hilliard
Great bank! Banked with them about 12 years. Employees are so helpful.
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July 2020 by Hussein Eljoumaa
Bad service. Will be moving my accounts somewhere else.
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January 2020 by Josh White
Cashier turned his lane off and pulled the window curtain down in my face and I was next in line.
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June 2019 by Ashley Steed
Luckily you got one rude and was racially profiled
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December 2018 by Reynaldo Cienfuegos
I wouldn't have any other bank but this one..They have been like family and i couldn't be more thankful for the people behind the counter,drive thur, even the ones on the floor they alway greet you with a smile and treat you as one of thier family members.. So if you want a bank you know will treat you right head on over the Bank Independents were you will become more then just a person you become family..Thanks guys for all that you do going over and beyond keep it up..#Love this Bank!!!
