Ken's Sewing Center is a full-service shop with over 50 years of experience, selling sewing machines, embroidery machines, sergers, vacuum cleaners, and much more. They service everything they sell with factory-trained technicians. Customers report great customer service and excellent prices, praising the very knowledgeable and patient staff who listen to needs and help without pressure. The staff is described as absolutely worth a trip, with tremendous patience and fairness explained during transactions. Many state they will not let anyone else work on their machines and would not buy anywhere else. The business offers a great choice of machines and provides smooth service, often completing quick diagnostics and repairs the same day. They are commended for making customers feel very comfortable, even with very large purchases. Reviews highlight positive experiences with specific purchases like embroidery machines, sergers, and quilting machines, noting the arrival of products and accessories. Overall, customers are very happy with the customer service received and plan to return for future service and purchases on their fleet of machines.
Absolutely the best customer service! They go above and beyond. Great prices on the brands I love. Call Brad and get yourself a great deal!
December 2025
Can’t say enough great things about my experience with Ken’s. I’m in love with my new Happy Japan embroidery machine. Amanda has been great to work with!
October 2025
You guys are great. I will not let anyone work on my machines but Ken's. I do not live near their store, but they are absolutely worth the trip.
