New Hope Telephone Co-Op is highly praised for its reliable and fast internet service. Customers highlight the friendly and professional staff who provide quick, accurate information without wasting time. The billing is transparent and straightforward, with no hidden fees. Many have switched from large nationwide providers to NHTC and experienced better service, including higher speeds and stronger signals. The company has a long history of excellent customer support and consistent connectivity, with some customers enjoying over 13 years of service. Setup is simple, and responses to any issues are prompt. Overall, NHTC offers great rates, cutting-edge speeds, and dependable service, making it a highly recommended choice for those in its service area.
Great people to work with so far, quick and to the point didn't waste my time asking if I stream videos on the internet, they got to the plans details and gave accurate info. Billing was exactly as they said, told me it would be 69.99 a month and it is, no extra fees tacked on.
March 2024
I left my old provider (one of the large, nationwide ones that constantly advertised) and have not looked back. NHTC consistently provides me faster internet and fantastic customer support (on the rare occasion that I need it) all at a great price!
March 2024
We have had 7+ years of fantastic service from NHTC, and customer service. Much better than previous service providers we have had in Huntsville.
