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December 2023 by Jayy's gaming/vlogs channel
Did not get good service as usual. The two young ladies behind the counter, seemed annoyed when I asked them a question about a new game I wanted to purchase. They instantly told me they didn’t have it without checking and rushed me off. But was eager to help a customer that walked in the store that was the same race as them. Answered his every question and also told him have a good day. They decide to turn their backs and still make me wait a few minutes like I wasn’t a paying customer as well. I’m very disappointed and probably won’t ever be going back. I don’t patronize racism nor tolerate racism of any kind. After many years of going to this location I’ve never had this issue into today.
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February 2023 by Anita Price
Wait was too long
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October 2021 by Nathan K (Yankeenate)
Came in today and dropped my gift card! Called and the sales associate went out and found it and read off the numbers to me. Tell me of another place where an associate would do that?
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August 2021 by Georgina Doughty
Love it
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June 2021 by General Rage
Came in today and dropped my gift card! Called and the sales associate went out and found it and read off the numbers to me. Tell me of another place where an associate would do that?
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March 2021 by keanthony Washington
Customer service was awesome like always
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March 2021 by John Hodo
Bad customer service, horrible attitude
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March 2021 by Jon Thrasher
Traded in games they gave me a good deal, but the 2 games I picked out to buy they didnt even have. How are they going to have it on the shelves and not even have them in stock.
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January 2021 by Dakota Wiant
Great service, options and very friendly environment ?
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September 2020 by Fredrick Davis
Great and clean store
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September 2020 by Ray Wright
The better of the two GameStop in Tuscaloosa. Before the Pandemic they would always do midnight releases. I sure miss those days.
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August 2020 by Heather Reaves
Employee was very nice and informative. we will be back
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August 2020 by R G
Quick and friendly.
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July 2020 by Jade Skye
I usually have a good experience in this store. Today was not the case. There was a newer lady working in there and she seemed very annoyed by our presence. By the end of it, we were annoyed with hers. I doubt she's the manager because all of the managers have excellent customer service.
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December 2019 by Merlin dochraid
Rian , the manager, really needs to work on her people skills. I will definitely be calling cooperate ASAP. Other then that I’ve had nothing but good Experiences here (I’ve been coming for years) and that’s why I’m giving three stars but her behavior was that of a bully. She’s pushy and inconsiderate.
