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March 2024 by Percy Mills
A professional atmosphere indeed
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March 2024 by Thomas Jackson
Stephennie Price was extremely helpfull. She answered all my questions with a smile. First rate customer service. She is a real asset to your organization. I just hope you’re paying her well. Don’t find dedication like her every day !!!
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March 2024 by Claudette Lee
Crystal was extremely helpful and professional.
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March 2024 by Debra Ward
Knowledgeable personnel & explained everything in detail
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March 2024 by Antonio Nalls
It's a professionally run establishment with a genuinely nice staff. Especially the driver Cody. He's respectful, and very good at his job. Give that handsome man a raise!!
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March 2024 by Jill Swindle
Our experience with Med South and Tiffany in particular has always been excellent! She has taken care of my mother’s needs and is always responsive. We appreciate the excellent care and dedication of this company and we are thankful for Tiffany and the level of care she provides!
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March 2024 by David
I had an amazing experience of what perfect customer service should look like. Ritz-Carlton type customer service - the best of the best. My provider went out of her way to make things as easy on me as she could. All I can say is “WOW!” I would have given 10 stars if available! Thank you MedSouth!!!!
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March 2024 by Allison Lockhart
Wonderful experience ?
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February 2024 by Danielle Simpson
Great customer service and very knowledgeable of the machines. Crystal White is the go to.
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December 2023 by Tina Isler
We worked with Stephanie Price and went above and beyond to make sure my moms had the equipment she needed and serviced and stayed in contact with me through the process no matter the time !
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November 2023 by Tarrence Webb
Every time I visit this location I always have a great experience. Everyone goes out their way to make sure that your needs are fulfilled.
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November 2023 by Wesley Hauser
I came by MedSouth in Northport on Wednesday, October 28. I wanted to let you know that I was very impressed with your employee, Crystal White. She was so very patient with me and helped me out tremendously. She went above and beyond to take care of me and get me what I needed. I am very thankful for her and your staff and how helpful they were that day. I came in not knowing what to expect or what I was going to do about my situation and left with all expectations exceeded and more. Crystal White was everything I could have asked for coming into this visit. Thank you for what you and your staff do. I plan to continue to use this company and will recommend this company to anyone that comes my way. I just wanted to take a minute to give the upmost appreciation to Crystal for everything she did to help me. Thank you so much for your time.
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November 2023 by Derrick Seay
Thank you . Wonderful staff. From the person answering the phones to everyone else .Thank you .
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October 2023 by Christi Burge
If I could give this 0 stars I would. Not because of the respitory people that come to the house but because of the so called boss cille. She has threatened to take my mother's oxygen just because of a complaint she had a few months ago about Stephanie and the call center that my mother never even filed a complaint about. It was all casual talk with one of the RT's. Thank goodness the complaint was handled when it happened by a RT but the lady called my mother with an attitude threatening her of taking her oxygen because SHE is upset. I have it all recorded and told her that and then she said she didn't say it. This is absolutely unethical!
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September 2023 by Krystal Guin
They should have an option for no starts. These people are unorganized and rude. My mother was released from the hospital over a week ago on oxygen and they have still not come set oxygen up at her house. They told me I would have to come pick up the "temporary oxygen" they gave us to use when she was discharged or we wouldn't be able to get it until that evening. The machine they gave us is heavy and loud. My mother has had to struggle carrying it to her appointments at the cancer center and the car charger they gave us does not work. She has to find a plug outlet in the waiting room to plug it in because its nearly dead by the time we get there. I have called and asked repeatedly to please come and set up her at home oxygen and give her the portable concentrator that is easy to carry around. She had her first chemo treatment yesterday and has to go back today for a shot. I called them this morning asking if they could please go set it up this morning so that she won't have to worry about it going dead and have such a hard time today as she will be sick and weak from chemo yesterday and they can't give me a time because they have to wait on a delivery, not her supplies, and they said no and she would just have to wait and if she wasn't there when they did get ready to go that they would have to come back another time. This place is ridiculous. Please, use someone else.
