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September 2025 by Kandy Jackson
This location is extremely busy but unfortunately has an extremely rude pharmacy staff. I understand working with the public is hard especially when dealing with patients and prescription discrepancies but the way you handle the issue is called professionalism. I don’t recommend this location
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August 2025 by Mark A Lee
Walgreens Capstone Pharmacy has the friendliest and professional staff. Service is #1 in Tuscaloosa, Alabama!
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August 2025 by Kristin Thomas
Pharmacy line is always LONG in car line and INSIDE!!!!!!! They really need to open the drop off lane for more customer service or make people go around instead of letting them wait at the window while there medication is being filled. Please do something to improve this
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July 2025 by Maria Jones
Kind staff though they stopped selling pantyhose and that was a real big disappointment
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June 2025 by Rb USA
The pharmacy tech dude at night shift on June 19th of 2025 is definitely on something . Very very rude, loud and obnoxious. Disrespectful.
He’s the older white dude with glasses on. Needs some training. I tried asking a question and he kept screaming louder and louder with me and other clients. Even other customers were saying that he seems like he’s definitely on something .
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June 2025 by joe b
Ok service
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April 2025 by Ashley Welborn
Very Friendly Staff,
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April 2025 by CP Coop79
Crystal was so polite and accommodating.
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March 2025 by Jimmy Merchant
Very friendly
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March 2025 by Kathryn herring
The new pharmacy staff is on point now! A few months back, they were always rude, ignoring customers, and clueless! The last few visits were awesome!
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October 2024 by LouLou Long
These ppl HERE @ THIS LOCATION,,, THEY TAKE TH TIME 2 GET 2 KNOW THEIR CUSTOMERS,,, THEY R GREAT
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October 2024 by Ginger Stone
They are rude , treat you like your a criminal, and don't ever want to do anything they are actually supposed to do correctly.
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September 2024 by Ford Skel ton
DOES NOT DO WALK-IN FLU SHOTS??Went in for a flu shot. Asked pharmacist if they take walk-ins. She said yes with a appointment. I looked around no one was waiting. I asked again if they do walk-ins. Again she said yes with a appointment and to scan the QR code I said that is not a walkin. Again she said yes with appointment. Confused I walked away. A store employee asked if I was okay. I explained my issue. Was told pharmacy is separate from store management.
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September 2024 by King Craig
Walgreens is Hit or Miss depends on which employee is working
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March 2024 by Amy Elliott
Very nice associate in the photo department. She was friendly and helpful when I added funds to my checking account
