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April 2024 by Steven Mitchum
Kim is awesome.
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March 2024 by April Nicole Thomas
Very very disappointed about the $600.00 bill we got and everyone else as well got and even more than $600.00 a few. Months ago .... So y'all say it's cause of the cold front well we ran gas and no electricity so how in the world can it be $600.00 someone needs to be explaining bc everyone is still till today complaining how ridiculous that was and that y'all just put down whatever about y'all wanted too and I know y'all had to of make millions of dollars something needs to be done about that and I think y'all should either give half the money back or credit our bills or not charge us for a couple of months bc that's VERY VERY POOR SERVICE SND VERY VERY UNCALLED FOR AND RIDICULOUS SO RIDICULOUS I CANT SEE STRAIGHT WHEN I THINK ABOUT IT... I BET THE PEOPLE THAT WORKS THERE DIDNT PAY A PENNY AND THATS NOT RITE AT ALL WE SHOULD ALL GET TOGETHER AND GET A PETITION STARTED ON THIS BC THIS IS ERONG BC I KNOE MY POWER BILL DIDNT GO FROM $200.00 TOO $600.00 THERE IS NO POSSIBLE WAY WHEN I USED GAS SND DIDNT EVEN HAVE THR FURNANCE ON DURING THAT TIME BECAUSE MATTER OF A FACT IT WAD OFF BECAUSE IT WAS TORE UP BROKEN DURING THAT TIME SO I KNOW FOR A FACT THEY CHARGED EVERYONE WHAT THEY FELT LIKE CHARING EACH CUSTOMER... IF THEY WAS ANOTHER POWER COMPANY THAT I COULD SWITCH TOO I WOULD SURE DO IT AND LEAVE ALABAMA POWER I DON'T THINK YALL WOULD BE.TOO HAPPY WITH ALL THE CUSTOMERS SWITCHING OVER TOO ANOTHER COMPANY ONLY IF THEIR WAS ONE TOO BAD THEY ARENT BC I WOULD AND I KNOW THOUSANDS AND THOUSANDS OF ALABAMA CUSTOMERS ALREADY ADMITTED TOO THAT IF THEIR WAS A DIFFERENT COMPANY BUT THEIR ISNT SO YALL ARE REALLY LUCKY FOR THAT SITUATION BECAUSE IF THEIR WAS YALL WOULD BE GOING BANKRUPTCY AND BE UO THE CREEK AND OUT OF BUSSINESS THAT WOULD BE A GUARANTEED 100 PERCENT BUT YALL ARR KUCKY BECAUSE ITS ONLY ALABAMA POWER SO FEEL GREATFUL FOR THAT AN BE GRATEFUL AND GIVE HALF OR MORE OF EVERYONES MONEY BACK BC THATS VERY POOR SERVICE ON YALLS BUSSINESS AND I ALREADY BEEN TOLD THERE IS GONNA BE A PETIONTION GOING AROUND FOR EVERYONE TOO SIGN AND ITS ALREADY BEEN COMFIRMED THAT EVERYONE THAT GOT A BUG BILL WHITCH WAS EVERY CUSTOMER THAT GONNS VE SIGNING TBSF PETITION OVER HOW POORLY YALL DID EVERYONE OF YALLS CUSTOMERS THATS PROVEN GUARANTEED ?%?%?%? % THAT EVERYONR OF ALABAMA POWERS CUSTOMERS HAVE ALREADY COMFIRMED ?%?%?%?% THAT ALL CUSTOMERS WILL SIGN THE PETENTION GUARANTEED BC HOW POORLY YALL DID ALL YOUR CUSTOMERS..... OK RANT OVER HAVE A NICE NIGHT EVERYONE? AND GOD BLESS YOU ALL,SORRY I HAD TO GET ALL THAT BUILT UP INSIDE ME OUT SO THERE YOU GO RANT IS FINALLY OVER NOW HAHA LOL!! I WILL BE SAYING PRAYERS FOR ALABAMA POWER VERY VERY POOR QUALITY SERVICE BUT I WILL PRAY FOR EACH AND EVERYONE OF YOU GOD BLESS YOU ALL HAVE A GOODNITE?????????
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March 2024 by Chris Rhoads
The clerks there are super sweet
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January 2024 by Misty Marsh
They do not have a direct phone line to contact anyone about anything, all they give you are 800 numbers that no one is answering. It's ridiculous that you can't even get a human person on the phone to help with your service.
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November 2023 by Christina Bice
Great to work with
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October 2023 by David Bayne
Fast friendly workers.
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September 2023 by Jo Byrd
Just paid my bill.
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August 2023 by Leah Mathis
I just love all the ladies that work there. They're always sweet and so very considerate!!
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August 2023 by tracy clowdus
Ms Kimberly was very helpful helping me set up this account keep good people like this thank you
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July 2023 by Jeffrey Dobbs
Power bill up over 60% in past two months hell of bill just for lights
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May 2023 by Johnny Downs
Ms.Sandy is always so helpfulAnd super nice
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March 2023 by Gwendolyn Sanders
Unhelpful person. Lied and said yes, she was local but had no idea what I was talking about when I mentioned a particular location. I had specifically asked was she physically located at the Oneonta office before I even tried to explain my issue; she said yes but wasn't. Issue was also not taken care of even the next day. It concerned an issue with the substation on the mountain. Too late now
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March 2023 by marian grisham
I just pay my power bill there once a month it's a nice building they have lots of appliances for sale but I'm not in the market for buying anything as I said before I'm very busy I forgot to add I'm also very ill with two diseases that are not curable so the last thing I need is to be hassled b y somebody wanting me to write a review
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February 2023 by Jannea Geno Bushard
They were really accommodating and nice
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January 2023 by Lori Hook
The folks working there are very nice ☺️
