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March 2024 by Susan Newbury
I had a difficult experience when my cell phone was stolen at Charlie B's in Oneonta, AL. There was sensitive information on the phone. We tracked the phone to a nearby lake. I went to the AT&T store in Oneonta. Noel Alonzo was amazing. He turned a very difficult situation around, showed me how to suspend the phone's account and set it up so that all information was wiped. It is knowledgeable people like Noel who help me trust the service.
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February 2024 by Mocha Latte
So I get to the store simply to have my son's phone activated. And apparently they aren't open til 7. I stood outside for 15 minutes and no one would even answer the phone to say we've closed early because of XYZ
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December 2023 by Dustin McGarvey
Service was second to none. Highly recommend
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December 2023 by Ashley Cook
Noel dis a really good job on getting up set up to our new phone answered every question we asked and was really nice
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November 2023 by Teodoro Escobedo
I've been with att for a long time now, and the guy that helped us and the way he helped others also was so quick and effortless for him it seemed like , he is one of the best employees I've ever met !! He deserves a big shout out !! He works at the Oneonta Alabama location!!
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November 2023 by Mauricio Chacon vaca
Great experience and friendly reps. Will be going there for any phone needs
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October 2023 by Danny Epps
Very good service for what I needed and I'm a member for over 10 years!!
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October 2023 by Carl Leake,Jr.
Cool customer service that went out of their way to help me get my problem resolved
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February 2023 by Andiswa B Ntshiza
Great news, Herpes finally do have a complete cure , i was cured from herpes of 8 years my excitement knows now bound. if you want to be a living testimony of how you were cured from herpes virus or any health problem diseases, virus or infection kindly contact Doc Oliha for quick and permanent cure on his facebook page; or via email;
[email protected]
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December 2022 by Shane Best
Horrible service! I called to check on an early upgrade. The lady was nothing but rude, Incompetent and definitely not qualified for the job.
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December 2022 by April Evans
Dylan was so friendly and helpful. I recommend you see Dylan with any of your AT&T needs at the Oneonta al store.
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September 2022 by Chad Key
Called the store and they were holding a phone for me to purchase. Drove thirty minutes to the store to find out the manager told them not to hold it for me and they sold it. The manager told her they would make it right since they told me they would hold it. His making it right was I could order one and they might have one by the next week. Now I am a T-Mobile customer. AT&T has pathetic customer service all around. This store was just another example of it.
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September 2022 by VH Drft
Nice people to deal with and great internet but they honestly don't care about how fast they want to give you internet I had to wait at least 5 months bc the tech person didn't wanna come and had so much trouble getting one to come and no one could help and second if the internet has a problem your gonna have to wait more than a week for a tech. And recently a tech was working on a line for two days in a row and everything they did our internet would go off and back on everything he was working and it didn't turn on and they want me to wait a week for a tech to come and I don't trust they are gonna come on that set date.
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September 2022 by Michelle Boatright
Chelsea helped with getting me a new s22 ultra! Great job
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August 2022 by steven k
Bought a phone here and they completely messed up the order. I was able to correct everything with phone support. Went in again due to a service issue and once again they were less than useless. I have been told that there is one employee at this location that is competent, unfortunately I haven't met him.
