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June 2025 by April Nicole Thomas
I love the service/but recently I swapped phones to my old phone to a Samsung Galaxy Z fold 4 and it neve
r wants to get service and when it goes on 5 g network it will not work at all it says no internet connection....I put my regular Sim card in it as well when I swapped someone said it mite be bc it needs a ESim....Does anyone know please help me it would be so much appreciated thanks
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April 2024 by Thomas Scott
Cricket wireless is pretty good I had some trouble out of them but we seem to work it out I have been with them for a while so I suggest give them a try
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February 2024 by Caroline
It doesn't matter if you have a complaint. They act stupid and say " contact cricket management" . Gabby Hernandez changed my husband's phone number and caused me to lose my ACP. They are clueless and made our experience hell. I will NEVER recommend them to anyone. Regional manager NEVER called me back. 0 stars, they are just trying to sell and don't care about customers. I plan to pursue this to the highest authority of cricket. The attitude of Gabby and Janet was simply unexceptable and rude as I've ever been treated. Racist as well . I'm not going to let them get away with the treatment I received. Don't reply with some lame excuse because nothing you say is true. I will contact you with my attorney soon. Racism is unexcusable.
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August 2023 by linda stephenson
Am not happy with them at all paid my bill get up 2 days later and my phone is off went in they refused to refund my money they suck looking for new carrier
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August 2023 by Andrea Hall
I'm
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March 2023 by Aysha Dutton Campbell
Had a great experience, Stephanie was great!
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March 2023 by Tracy
I love my Cricket phone.. The girls in the store are so very helpful... Whenever I have a problem with my phone in which it would take me over an hour to figure it out, but with them they can touch a few buttons and bam it's working again.
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February 2023 by Jannea Geno Bushard
Janet has helped me with oh so many things! She is so nice and so patient. If she doesn't know the answer she will find it for you. She does whatever it takes to make sure I'm taken care of!!!she's awesome and I love the way she has helped me and I don't see me using any other carrier from here on out!!And Maria has been super helpful getting a friend hooked up with a new account and a new phone with a complete set up, she totally did the things I don't have the patience for setting everything up for him!!! Super awesome store!!! And ladies!!! Ty
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February 2023 by John Ellsworth
Ms. Janet and ms.maria was awesome because they helped me with all kinds of stuff and showed me everything I needed to get or to know! Great job
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January 2023 by Angel Light
If i could rate them zero stars i would!! The young lady that works in there had me convinced. I could not use my same number when replacing a lost phone! Which was totally a lie! And she set me up on a higher $ plan without even asking me! This all took place on dec 31st!! Thank goodness for Cricket in Arab who got it all straightened out !!! I do not recommend go the short distance to another Cricket!!!
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September 2022 by Kenny Johnson
They had awesome customer service, my phone melted and they helped me find a new phone and made everything quick and easy
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August 2022 by Prince Telma
Help understood how to take care of problem.
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July 2022 by Deborah Barksdale
The workers there are always, always so friendly. And if you don't know anything about what your phone can do, they will help you with everything.
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July 2022 by Todd Dickson
The young Lady at the oneonta cricket location was so patient and so helpful . Thank you
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June 2022 by Amanda tyler
This is the customer person her name is Janet she can fix anything
