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January 2024 by Kayla Godwin
Amber in the pharmacy is AMAZING! She took her time with me today helping me find something that would help me sleep and would work with the medication I take. She’s PRECIOUS!!
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December 2023 by Mary “Stay off My Account!!!!” Hogeland
CVS in Oneonta Alabama is really a great store their employees help you their pharmacist help you it's really a great story but they do not take their Jesus muscle rub anymore and neither does Walmart .
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May 2023 by Emily Henson
Worst!!! Never have anything ready! Hassle to get your prescription filled!
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April 2023 by Lynette Burkey
Everything was perfect. I had the assistance of two, not one, ladies to help find something small in size that I just had trouble seeing. It wasn't the fault of CVS that I couldn't find "a measuring tape" in a pharmacy, you know??
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March 2023 by Spilt Tea Tarot By: ELT
I was racially profiled. Uncompassionate pharmacy staff. I have used CVS for 23 years. Not this branch as I am new to the area. Showed up 45 minutes until the pharmacy closed as the hospital recommended due to the pharmacy being open until 9pm. My paperwork was taken, then I was advised it would be the morning. I understand that it might be the morning. But the way I was treated was horrible. Treated like I was some user. I thought they can look that up and see I'm not a hospital drug shopper. I haven't had a prescription in 4 years .
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January 2023 by Jannea Geno Bushard
Always quick to get my meds filledAnd the people that work there are nice
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December 2022 by Erica Brewer
I waited at the front to check out with no one else in line. An employee approached and said “I will get you down here”. I thought she was walking me to another register…she instead walked me to the self check out. This struck me as unprofessional and honestly, kind of rude. I’m aware the self checkout is there. If I wanted to use it, I would. And if we all rely on self check out, there would be no need for a cashier.
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December 2022 by Teresa Reese
Trouble trouble. Very upset with this store!!! Please update the phones. Absolutely can't stand this store for my life saving medicine..
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December 2022 by Nancy Cervantes
I’ve never had a problem with this CVS until this past prescription I needed filled. It’s been two weeks since my doctor has sent over my prescription & I have yet to have to been able to get it filled because it’s been out of stock. I have tried talking to the pharmacy on the phone & every time I get put on hold for 30+ mins. I finally went in to talk to the pharmacy technician to send my prescription over to a different pharmacy that did have my medicine in stock. The CVS technician, Stephanie, told me that my new pharmacy had to contact them first. My new pharmacy has been trying to get in contact with CVS to finalize the transfer but cannot get ahold of them. I had to go back to CVS & to tell them that they need to transfer over my prescription. So frustrating.
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November 2022 by Heather Fiessler
Love the pharmacy staff and the store staff. I have had great customer service with them. The only downfall is if you call the pharmacy, be prepared to wait a long time. I have been on hold now for almost 30 minutes. When I had covid, I couldn't leave the house and tried to call them. After waiting a couple of times for up to 30 minutes I retired and just stayed on hold for over an hour. I wish they could answer their phone calls too. There are some people that can't get out or might have a question about a medicine.Update: I ended up waiting 1hr 20 minutes with still no answer. I eventually hung up.
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September 2022 by Patricia Pate
Medicine always out of stockDon’t even bother trying call you have to go thru a million recordings and then no one answers probably going to change pharmacies.
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June 2022 by Andrea Murphy
I sat on hold with the pharmacy 52 minutes, I hung up and called back and sat hold for an additional 26 minutes still no answer. I called the front of the store to see if the pharmacy was even open. The girl, and irritated voice said “ yeah they are open, but you need to wait .” The costumer service in this store gets worse every time I go there.
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April 2022 by Lee Eubank
Such an awesome location people are so nice an caring. Lee
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December 2021 by Cindy Camp
Good neighborhood store, you can get milk and your medicine!
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December 2021 by michael paul payne
Great store friendly people
