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December 2023 by Jamie C.
Great prices beautiful outfits has a great department for me, and but caution there is no refund only exchanges
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July 2023 by Rita Liuni
Beautiful clothes and shoes nice friendly people
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June 2022 by Maci Willis
The store has some great deals, but the older lady working the register is the reason I will no longer be spending a dime in this place. After returning a shirt that was not quality and only wanting to exchange it, I was told I was “lucky” that the owner was letting me do an exchange. This is after I had spent over $200 at this store in the last 3 days and drove over an hour three times! No ma’am, i believe YOU are lucky that I chose to help contribute to your paycheck.I’ve never encountered such a rude, condescending attitude even at a Walmart before. I don’t see how they keep in business with this type of customer service. Anyways, I learned my lesson.
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June 2022 by Todd Willis
While visiting Oneonta we stopped by this shop. Wanting to support small businesses and knowing Mom-Pop shops are (usually) good for the community. I can attest this place is the exception.Their staff is rude, short and condescending. After our purchase of almost $200 their staff made sure to tell us the return/exchange window is 10 days. Well, after we got home trying on some of the items we noticed 2 shirts of mine we sized as Large, but were at best Mediums.Three days later we went to exchange them, with the tags and the sales receipt. The same two ladies that were upfront when we purchased started giving her grief on "Well, did he wear them? (No) Then why is the tag removed? (Because we removed them all when we got home preparing to put them away and he noticed these two were much smaller)" They proceed to sniff them and hold them up to the light...talking to one another "I don't know...looks like he wore it or at least washed it afterwards"They tell my wife they'll have to call the owner he agrees to let her exchange them, she notices there are no more that style or comparable sizes that'll fit. One of the ladies stands over us the whole time continues chirping "I just don't think this was a simple size mistake".Again after us having tags in-hand and receipt. We find one shirt to exchange (same brand and similar style) and after taking them up to the front, while being escorted by the older lady, they both compare the shirts and tags like we tried to pull a switcheroo. When we tell them we could only find one to exchange, they call the owner AGAIN. He says he'll allow us to exchange for something else of greater value and we pay the difference. My wife at this point is embarrassed and I'm enraged for being treated this way after spent so much money only a few days later and asking them to stand behind the products they sell. The older lady that'd been hovering over us the whole time made the comment to the other "They're lucky he let them even exchange them".I interjected that they needed to complete the transaction and allow us to proceed and vowed to them based on this experience, we'd never be back in their store.I asked them if they were so adamant about their return policy, why wasn't it posted that if you apparently try the garment on at home or remove the tag that you won't exchange/refund? They said "We tell everyone it's 10 days" to my response, "Yes, but do you convey all the extreme and unrealistic conditions the purchaser must abide by?" Neither could tell me or show me where it was their published policy.So if you chose to buy from this circus, be prepared you might encounter the same treatment or not be able to return/exchange your purchase.I still like supporting small businesses, but when they treat the consumer this way, it makes it so much easier to buy from major or regional brand. By the way, to the owner, if you have employees that aren't allowed to, or you don't trust to make decisions, based on a simple purchase exchange/refund then you may want to be only one working the store.
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June 2022 by Todd W.
While visiting Oneonta we stopped by this shop. Wanting to support small businesses and knowing Mom-Pop shops are (usually) good for the community. I can attest this place is the exception. Their staff is rude, short and condescending. After our purchase of almost $200 their staff made sure to tell us the return/exchange window is 10 days. Well, after we got home trying on some of the items we noticed 2 shirts of mine we sized as Large, but were at best Mediums. Three days later we went to exchange them, with the tags and the sales receipt. The same two ladies that were upfront when we purchased started giving her grief on "Well, did he wear them? (No) Then why is the tag removed? (Because we removed them all when we got home preparing to put them away and he noticed these two were much smaller)" They proceed to sniff them and hold them up to the light...talking to one another "I don't know...looks like he wore it or at least washed it afterwards" They tell my wife they'll have to call the owner (James) he agrees to let her exchange them, she notices there are no more that style or comparable sizes that'll fit. One of the ladies stands over us the whole time continues chirping "I just don't think this was a simple size mistake". Again after us having tags in-hand and receipt. We find one shirt to exchange (same brand and similar style) and after taking them up to the front, while being escorted by the older lady, they both compare the shirts and tags like we tried to pull a switcheroo. When we tell them we could only find one to exchange, they call the owner AGAIN. He says he'll allow us to exchange for something else of greater value and we pay the difference. My wife at this point is embarrassed and I'm enraged for being treated this way after spent so much money only a few days later and asking them to stand behind the products they sell. The older lady that'd been hovering over us the whole time made the comment to the other "They're lucky he let them even exchange them". I interjected that they needed to complete the transaction and allow us to proceed and vowed to them based on this experience, we'd never be back in their store. I asked them if they were so adamant about their return policy, why wasn't it posted that if you apparently try the garment on at home or remove the tag that you won't exchange/refund? They said "We tell everyone it's 10 days" to my response, "Yes, but do you convey all the extreme and unrealistic conditions the purchaser must abide by?" Neither could tell me or show me where it was their published policy. So if you chose to buy from this circus, be prepared you might encounter the same treatment or not be able to return/exchange your purchase. I still like supporting small businesses, but when they treat the consumer this way, it makes it so much easier to buy from major or regional brand. By the way, James, if you have employees that aren't allowed to, or you don't trust to make decisions, based on a simple purchase exchange/refund then you may want to be only one working the store.
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May 2022 by Stephanie Garcia
It's a little pricey
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March 2022 by Heath Reeves
Outstanding. Very neat, great prices, great staff. I've been going there since I was a kid.
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February 2022 by Kyle Brown
Discounted jeans and clothes. I had hard time finding anything in my size.
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November 2021 by Rick Dodd
Good place to shop
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October 2021 by Rob S.
I'm going middle of the road on this review. I'm going to stick with that, but as I think about the overall rating and if I would be tempted to go up to 4 star or down to 2 stars ----- I'd probably lean in the 2 star direction. So first of all, what is Hammer's? It's a men's and women's clothing discount store - there are a few other random things here, but at it's core - discount clothing. In many instances the store has the look and feel that the styles they have are probably from a couple seasons ago, which is probably why they offer discounts as high as 70% (and maybe more) off of the listed price. They do have some name brands in both men's and women's areas, just nothing that overly excited me. The store could use a little bit of an overhaul, it has a kind of dingy feel about it. They do have dressing rooms that are open, so that is a plus if you find something you want to try on. No interactions with the staff because we didn't make any purchases. I probably wouldn't be in a rush to come back. I would add that they do have the look and feel of a place that rotates stock on a fairly regular basis.
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September 2021 by Sherell Herron
Hammer always has some great Clothes.It is small hometown business with all the charms of one.
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August 2021 by Wayne Plunkett.
Nice location, friendly, courteous staff. Very good prices on their clothing. All new merchandise. Well worth stopping in to shop!!
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July 2021 by Stanley Miller
We're just walking and came by the store. Good quality and selection of clothes. Got my first pair of overalls to take back up north.
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July 2021 by CJ Jinright
Cute and affordable clothes with friendly service ?
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July 2021 by Judy Steger
We are new in Oneonta, loved this store