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November 2023 by The Diab0lus
I saw a lot of negative reviews on this location and decided to give it a try myself since I had to buy some medical equipment, and I was actually very surprised considering the negative reviews. As soon as I walked in the door a woman immediately came out from behind the counter and helped me find everything I needed, made sure that everything fit properly, and she was extremely friendly and helpful. I've reviewed alot of places and given bad and good reviews but I can't think of anything negative from my experience at this location.
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May 2023 by Phlicia Whitworth
The people that work there are horrible very unprofessional don’t know what they are doing
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January 2023 by Jc Vargas
‼️‼️IF YOUR LOOKING FOR A MEDICAL SUPPLY PLACE KEEP LOOKING‼️‼️Very unprofessional!!!
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December 2022 by Rhonda Starnes
Very nice office staff.
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November 2021 by Maximino John DelValle
I recommend hyde customer service and thank you for your hard work with oxygen machine batteries replacement thanks customer for life highly recommended
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June 2021 by Amy McArthur
IF YOUR IN NEED OF MEDICAL SUPPLIES, KEEP LOOKING!It's now understable why this company only has a few stars. The staff is not very professional, the lady that answers the phone is nice but Ben is in need of serious training. They do not keep you updated, you end up calling them just to get the same answers, and you have to repeat your info everytime your transferred between callers. Apparently the one that answers cannot tell the person taking the call, "so and so is on the line for you.".....the office is not that busy(understandably) or that big. Train your staff to be more empathetic and caring, its a medical supply store, for people already dealing with enough.
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December 2020 by Deborah Bullard
Always a helping hand. Thank you
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November 2020 by Joe Epperson
Went there looking for nasal pillows for dreamwear mask( i have trough type under nose) asked would new nasal pillows work lady said no have to have a new mask. How much 90plus. Ok..gonna check with insurance. Asked next week on off chance if pillows did fit how much..24 and change. But didnt have any in. Bought a medium on amazon 12 dollars and they work with old mask.
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October 2020 by Kristen Haney
I have nothing but good things to say.
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August 2020 by Nita Griffin-Tidwell
Young man who works there was very rude and disrespectful to my mother and brother. Tried to tell my mom she didn’t know what she was talking about. Will not recommend this place.
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June 2019 by Lg Jones
Nobody knows what's going on.don't keep records .hard to deal with.
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January 2019 by Sandra Liddicoat
Everything!got my diabetic shoes here again and I found out they could build up the heel. went to get my feet pampered and when I started to leave they were calling me to tell me my shoes were ready. I haven't worn a build up shoe in 35 years. this was a God send. thank you hyde medical supply and thanks Daniel.
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August 2018 by Robert Watkins
I needed my electric wheelchair repaired but since it was a 2010 model jazzy select gt and I didn't get it there they couldn't even try to fix it. So if I have to get a new one I'll go anywhere but Hyde Medical. It won't let me post zero stars !
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February 2018 by Daryl Coleman
Had issues with replacing wheelchair parts. The follow up and communication about getting my parts was totally disappointing.
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June 2017 by Chris Mahan
Great products ! The owners are honest and dedicated to helping their customers.
