-
February 2024 by Lance Easterwood
Battery died a couple of blocks away so I ordered it through the app. After I jumped my truck off, the battery was there waiting for me. The friendly, courteous staff checked me out and installed my battery. It took the about 20 minutes. I will go back and use them again, when needed.
-
December 2023 by Angel Williams
No one knew what I was looking for and was rude about it. I had to pull it up online show that it was in stock according to online and then was talked down to. On top of that they didn't have it. I've bought that exact part from them before. Will not be using the auburn on south college store ever again.
-
November 2023 by Hannah McDonald
Whoever is the “manager” at the Pepperell Parkway location is DISRESPECTFUL and RUDE. Refused to sell me a part because He was holding it for someone else. Last time I checked-It is first come first serve (ESPECIALLY when this is the only store in the county that has this part in stock because it is on back order) My husband went to get it and a white bald man (that’s the only description i have-No name, nothing) and the man refused to sell as he was holding it for someone else as a favor. I would understand if the customer bought it in advance and was coming to get it but he did not. When i called up there the same man spoke to me in foul language and hung up on me multiple times and spoke to me like I was an actual piece of trash. I always go to this location and the staff is so helpful but as long as he is employees there and in that position I will not be back. Please hire the helpful and supportive employees again!
-
November 2023 by Keri Adamczyk
Needed windshield wipers replaced. They put them on fir ne in just a few minutes. Great service.
-
November 2023 by Robert High
Convenient parts store, comparable rates.
-
September 2023 by Patience Sanders
One of my favorites part store.
-
July 2023 by Allison Clark
Right prices and friendly staff
-
March 2023 by Bob Pope
Good service and any part you need.
-
December 2022 by Scott Perkins
Made an order for pick up, got the email out was ready. Get there and need a few other things. Well the order wasn't ready and then they didnt have what I need. Last order never got a call it was ready, I called after 2 hours and they said it wasn't ready they'd call me, I left town and 2 hours later I get a call it was ready. They are suddenly disorganized. The presumed manager was telling the employees not to answer a specific person's phone call while I was waiting for the order to be pulled. This store is to be my goto for my vehicle needs but no more
-
December 2022 by Sherry L Johnson
I love this place, the nice man that always helps me gose beyond to make you happy. They have a drop off in store for UPS. Auto parts store.
-
December 2022 by ALLSPORT 10
Had what I needed for my vehicle
-
November 2022 by Tyrone Reynolds
Just walked into this location and got no customer service skills at all from the workers. No one spoke to me when I entered the store. Both looked up and saw me come in. Next I was having difficulty finding the tools I needed and walked throughout the entire store looking and no one asked me if I could use some help. I finally decided to leave and go to another store. On the way out I saw they could have gotten the sale because I saw the tools behind the counter. Losing sales because of bad customer service.
-
October 2022 by Tyrone R.
Just walked into this location and got no customer service skills at all from the workers. No one spoke to me when I entered the store. Both looked up and saw me come in. Next I was having difficulty finding the tools I needed and walked throughout the entire store looking and no one asked me if I could use some help. I finally decided to leave and go to another store. On the way out I saw they could have gotten the sale because I saw the tools behind the counter. Losing sales because of bad customer service
-
October 2022 by Michelle X.
I went in to buy a headlight bulb. There were 4 to choose from, I needed the basic yellow bulb and it was the cheapest of the 4. Advertised as $16.98, but when I was pronounced my total, I mentally did the math in my head and then asked why was it higher than I expected. Cashier said because the bulb was actually $17.98, by then I had already swiped my card. I asked could he had not given me the difference since I saw a different price, he then replied no and mentioned that someone must have not changed the prices on the shelf. I then mentioned that in normal cases like this, the store should honor what the customer saw especially if the store clerk was the one who helped me find the bulb. The store clerk was just all about a dollar on the clock rather than real customer service.
-
October 2022 by JD Darling
Super helpful, super knowledgeable, everything in stock, very happy
