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April 2024 by Jason Sellnick
Scheduled cleanings and got called the day before says there is no Guarantee it can do the cleanings.. They will just do a set up appointment. I don't need to appointments to get my teeth cleaned... And not telling me that when I scheduled the appointment specifically to get my teeth cleaned, not professional. Staff didn't care.
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March 2024 by Diane Moore
They advertise same day repairs while ypu wait. That's a lie. Unlesd they mean a week from now when you've lived with broken dentures. Twice now they pushed me off for days. This time a front tooth fell out on a wednesday and I cant get a repair till next Monday. If you are a new pat they get you in fast get everything moving fast and get your money. After that, you cant schedule online, stay on hold forever and they brush you off. Very disappointed.
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March 2024 by Gloria Baker
Very pleased with my visit but the injection in my nerve almost caused me to faint other than that everyone was concerned and helpful love the people. I would recommend Aspen Dental to other people.
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March 2024 by Ena
i used to really like this dentist, but they screwed me over last week? i came in thinking i was getting two wisdom teeth pulled, and I ended up getting all four with zero anesthesia. this might have been the most painful week of my life. my parents called the day after removal to ask for pain meds, and they just told us i have to keep taking advil and tylenol, which i have too high of a tolerance to. the guy who removed my teeth was rude as well. he kept forcefully tugging my head when he could've just asked me to move it, and he rested his palm on the glasses they gave me, which were broken and beginning to cut into the bridge of my nose with all the weight he was putting on it.i think if you're just going to get your teeth cleaned or a cavity filled, this office is fine. but i dont think I'm coming back after how preventable all that pain could've been.edit (3/22/24): just found out the guy who did my teeth used to be a military doctor ?♀️ it's all starting to make sense now. my brother got his wisdom teeth removed on tuesday, and he is doing a lot better (mostly because the medicine works for him)
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March 2024 by Salvador Romero Sanchez
The team is great and always kind and professional.
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March 2024 by Debra Abney
Terrible experience. Was told that I needed $2000 in deep gum cleaning. I refused this treatment and they told me that they will not do my twice a year teeth cleanings to prevent cavities because I'm refusing the gum treatment.
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March 2024 by Lanie
This office is apparently a scam. Charged me over $8500 for service upfront then said they can't do it and gave me referrals to get what needed done elsewhere. Gave me a new quote that was $5000 less than the original but have not refunded ANYTHING. I requested communication be done via email so I have everything in writing because I started to feel uneasy about this office. I asked for finance departments email or anyone who could let me know when I can expect a refund. And I have heard nothing. I then asked to cancel all other appointments and be refunded for everything they charged me for upfront but have not completed yet. Nothing. I guess if you choose to go here be prepared you might have to sue them to get your money back for services they've never completed.Also not a fan of the dentist if you have dental anxiety it seems to offend her and her attitude just makes it so much worse. The rest of the staff was really nice that I dealt with.I think it's funny when you say I want my correspondence to be via email so I have everything in writing they drop of the face of the earth and stop responding. Seems very suspicious. But just whatever you do don't prepay for anything or they may say oops we can't do this then scam you out of thousands.
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November 2023 by veronica Hicks
It was my first visit with Aspen Dental of Opelika. The staff was very nice, professional and knowledgeable. Great visit!!!!
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November 2023 by Olga Mora
This was my initial visit. Staff was friendly and very professional. Doctor gave diagnosis and possible treatments. Made it easy to understand and decide what I needed to do.
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October 2023 by Brandon Boyd
Everyone was so nice and professional.Kimi was extremely helpful in explaining my treatment plan and assisting with payment options. Ally was the best hygienist ever, she made me so comfortable and did a tremendous job cleaning my teeth. I would highly recommend Aspen Dental to anyone looking for dental care.
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October 2023 by Cynthia East
I love the people who work here! They are all so nice and friendly. The wait til time is very short. And getting my teeth cleaned is always fast. They work with you for financial needs and scheduling. I would recommend this place.
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October 2023 by Carilyn Davidson
Had our first visit at Aspen Dental. They are amazingly thorough. I felt the contrast from our previous dentist - it felt like we moved from the 90's into the 21st century. Our first visit took over 2 hours, but my husband and I are hopeful that everything possible is being done for the good of our teeth. We're glad we made the change.
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October 2023 by Candy Millstead
Everyone from the front desk, dental hygienist, and dentist were so nice and friendly. I had one of the best experiences going to the dentist here. I would definitely recommend! 10/10
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October 2023 by Ella Biles
Not my kind of dentist. They wanted 300 dollars for a teeth cleaning! So sorry but not this hot chick.UPDATE: I just went to another dentist and after Aspen told me I had gum disease, needed a 300 dollar teeth cleaning, I needed two root canals, and I had 18 cavities; the new dentist told me I only had 6 cavities, and my gums were perfectly healthy and I definitely did not need a ROOT CANAL LET ALONE TWO. Seriously DO NOT GO.
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October 2023 by Paul Rousseau
Staff was very friendly and explanation to insurance was simpleAlly the hygenist was very good and friendly and the pro plan woman answered all questions I was very pleasedI am glad to be with Aspen
