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February 2024 by Anirah Lattimore
LOVED THE FRONT CLERK RICKY, WAS EXTREMELY NICE AND HELPFUL! Will be back to see him! Every question was answered and need was met! Enjoyed my
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December 2023 by debra ann williams
This is located right by the hospital (EAMC) and extremely easy to go back and forth. They are currently upgrading the motel. The breakfast was continental with great coffee and juice.It is also located close to tiger town and many restaurants/fast food. Outback had a great meal and less than a half mile from the hotel.
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October 2023 by Keziah Tucker
This place is horrible!! First room 115 smelled like sewage and the water smelled the same way. Our towels were dirty and the bed sunk in at the head off the bed. They moved us to the room 209. This room was cleaner. The blanket on the close to the window had a dirt stain on it. Woke up this morning to a ROACH crawling in my face!!!!! Oh my GOD. My family and I packed up and left. This is the first time we’ve ever stayed at a Best Western because our friends wanted to stay here. We normally stay at a Hilton, Hyatt or Marriott. I guess you get what you pay for. I pray that none of these critters got in our bags and get in our home. My friend just told me they had a ROACH in their bathroom. I spoke with a gentleman at the desk and he said he will let the manager know. When I dropped off the keys, I asked the lady at the counter if she was the manager and she said no. I thought she was because she was training someone yesterday. Any way she asked why I wanted to speak to the manager and I told her about the ROACH and she with a straight unbothered face said ok. I said ok? She said I will leave him a note. She didn’t reach for a piece of paper or pen. She was not the friendliest or seemed concerned that there hotel has a ROACH problem.Rooms: Smelly and ROACH infested
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September 2023 by Cherry Don DaDa
This Best Western in Opelika is definitely a great pick if you're traveling. The rooms are nice & clean, perfect to rest in after a day of fun or work. The people who work here are super friendly & extremely helpful, which makes you feel awesome & welcomed. Plus, the hotel is not far from where all the cool stuff is happening, so you can do a lot without going too far. It's a really good choice for a comfy & affordable stay.
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August 2023 by Rodrigo Rosado
Staff is friendly and polite. Rooms are clean and neat. Other areas (lobby, breakfast room) are also clean and neat… glad we stayed
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July 2023 by Tangela Carbine
Sheets had stains and honestly looked liked they weren’t changed from last guests. Bedside lamps were dirty. Guests next door smoked weed and the smell was very strong. Eggs were runny and was out of jelly.
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June 2023 by Tim Cornell
This is a low end BW, but the people who run it care a great deal about their property and give extra effort. I stayed there 3 nights and can go into detail, but all and all enjoyed my stay...til I looked up my credit card statement. I had a reservation for the last 2 nights for a very reasonable rate. But not being able to get a room on my way there the first night I called the property and was told that they had plenty of rooms available. Just not a King I had reservations for, only doubles. I said book it and drove the extra way to get there. Bottom line. $189 total for the 2 nights reserved...$142 for just the one night when I called.... I'll take some of the hit on this because I assumed I would get the same rate as the reserved room. But, I was never told of the rate difference. Beware if you book off hours. Almost disputed this with my credit card company, but hopefully the hotel will do some coaching on communicating. Doubt I'll be back, though.
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May 2023 by Drew
It was the best hotel experience and the customer service is definitely top notch!!! Located near all major stores and restaurants. My room was incredible and clean.
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May 2023 by Tj
Rooms need to be upgraded. Clean rooms, but not Best Western standards. You could smell the mold/mildew. The bedding was worn and stained.
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March 2023 by Jennifer A
Stayed here one night in March 2023. Check in and out was quick and staff was friendly. Room was clean and they had plenty of pillows which was nice. Breakfast was better than expected, loved the pancake machine.Pros:Updated rooms, decently spacious, clean, lots of pillows, good breakfast, friendly staff.Cons:Bed was a bit firm, toilet wasn't firmly bolted to the floor, outlet near bed was loose and plug would barely stay in. Housekeeping started knocking almost 2 hours before checkout, had 3 different people knock so made it impossible to get a nap before leaving, make sure you put your do not disturb up.Overall good stay and I would stay here again if in the area. I'm being a little nit-picky with the cons, the breakfast made up for any other shortcomings.
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March 2023 by Sienna Miller
We didn't have many options for a hotel to choose from, but based on the reviews this hotel was one of the better options. The rooms were basic and older, but well kept for the most part. My major concern was the hospitality. When we walked in, we were not greeted and not welcomed as if we didn't belong there. Then the front desk lady said she didn't see my reservation and never confirmed if she saw it or not, she just gave us our key. And when I asked her if she saw it, she never responded. The next morning, there was a gentleman at the counter, he did not acknowledge us until we spoke to him. I'm all for the experience and trying out new hotel options, but being respectful does not take a lot of effort and this hotel could improve on that.
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March 2023 by Harrison Abner Jones
This is a perfect location for us. The Spencer Cancer Center is only one red light away from the cancer center. Very good location and the folks are friendly.
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March 2023 by StarlingFoxx
Old place but very clean and very friendly staff. No hot breakfast other than oatmeal, but had plenty of other options.
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February 2023 by Jill McCarter
Ms. Van is a wonderful lady that is so accommodating to her customers...just wanted to thank her for all she does!Dundra Tuck
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January 2023 by P Baxter
Great location. Breakfast is good. Employees are helpful and courteous. Room is large and
