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September 2023 by Teresa K.
Excellent little pharmacy with great service and helpful, friendly pharmacists. Affordable as well! I'm a convert.
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September 2023 by Katie Dockerty
I don’t know how this business intends to gain and retain customers by refusal of filling prescriptions “in order to protect their current customer base”.I try to generally stay local with my purchases, and since moving to Opelika I figured I would swap to Bubba’s. I guess they’re so busy they don’t need new business.**edit** Obviously, Bubba’s current patrons are having issues with the company as well considering the previous negative reviews, regardless of supply chain issues. I couldn’t reply to the response, but I have no intention of being a customer based off the tone from the phone call I made and now your response. My review stands the same.I chose Auburn Pharmacy and recommend anyone having issues to do so as well. Just having good customer service skills goes farther than most realize.
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August 2023 by Indira Medina Torres
Worst pharmacist I have ever met. 5 years ago I got a nebulizer without prescription from them. So I chose to go back to buy one since old is broken. She refused to sell it and welcome me to buy one from another pharmacy.
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June 2023 by Tonya deWaart
This is sad! I have been sick with a Charcot foot and a bone infection in my left leg for over a year. After dealing with immense pain and 44 sessions in the Hyperbaric Oxygen Chamber husband and I decided with several specialist docs that it would be in my best interest to amputate my left leg below the knee. I was released from the hospital and given a pain med (which was 10 mg lower) than what I had been on since my pain was much less. I wanted to give Bubbas business since they were local. The pharmacist told me he couldn’t fill due to a different doctor and pharmacy. The doc that prescribed the medication was a hospitalist at EAMC. By law, a pharmacist can do what is needed (the hospital only fill scripts for discharging patients and the employees but doesn’t for the open public). He chose to tell me he would not fill it. He was rude along with the tech I spoke with earlier when I called to make sure I could send my husband to get them. Go to Our Home Pharmacy or Auburn Phamracy. Please do not waste your time with this local company. Btw, Craig made sure to mention that they had closed and trying to “get everyone out”. Hmmmm, wonder if that was the reason.
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April 2023 by Kat Barker
Normally Bubba's is AMAZING. But today a worker tried to deny me my medication because they said I had just filled it... yes, and I had not picked the refill up yet. If they don't have some sort of system to say when you've picked up meds or not, they need one!
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November 2022 by Kelly Campbell
I do not recommend this pharmacy, the first time I went, they were rude and did not want to help me. Then they refilled the wrong prescription. I always wait until I receive a text alert saying my prescription is ready for pick up before I go, however it is never ready when I get there. I always have to wait about 15 minutes for them to fill it and that is after I have already waited in line about 20-30 minutes. Picking up my prescription from there has always taken 30-45 minutes to get. Also, I have created an account with their online patient portal but can't get into my account. I have tried getting it to reset my password but never get the email link to reset.
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October 2022 by Doug Grady
Met at the door with a smile from Sarah(sp?). Food was great. Ambiance was inviting. Food was delicious!
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October 2022 by Elizabeth Thompson
I usually don't do comments on reviews. Bubbas deserve it though. Everyone truly goes above and beyond. I called one day and was panicking because I didn't know if I would make it there in time. I was made aware of the delivery option they have. That first and foremost is a GAME CHANGER. It makes my life so much easier. With it being a private owner and not a chain I thought I would pay more. Nope. My regular prescription is actually $10 cheaper than what I paid at wal mart. Everyone I have come in contact with has always been amazing. Larry the guy who delivers my medicine is outstanding. They may have more than him, he's just who I usually see. He is the nicest guy. I always have short chat with him when he delivers. If you are looking for a pharmacy I highly suggest calling them!
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October 2022 by Chris Young
love them. price and service. of course, I am bias, My dad is Bubba, who opened the store in 1976. I worked as a tech from 1992-2002, we were great, and Jeff has kept the tradition dad started.
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October 2022 by Thelma Warren
I had taken one of their customer to the pick up widow to get her medicine which she ordered on line . Customer service was on point. The prescription was ready when we arrived. They have good customer service.
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October 2022 by Cheryl Waller
We have used this pharmacy for about 6 years and can’t imagine using anyone else. The only inconvenience is they are closed on the weekends in which case I will use Kroger but Bubbas is by far the best. Jazz is ALWAYS amazing and helpful so is Jeff and the rest of the staff. Prices are comparable and are almost always stocked. Thank you for taking care of my family
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May 2022 by Grant Renfrow
The best and most friendly pharmacy I've ever set foot in!
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September 2021 by Candace Reese Walters
Steven was extremely rude while I was trying to patiently explain my son's insurance. He even made a snide comment about me to an employee without apology. It was a very unprofessional situation that I never want to encounter while seeking healthcare again.
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October 2020 by Marcus Harrison
Quick and great efficient service.
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September 2020 by Sarah Stoner Doyle
The staff are so kind and helpful.
