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December 2023 by Lola Francisco
This hotel is not great customer service. We asked them about how much was room to sleep in one night but they were acting they don't understand. I would never go this place again and bad customer service.
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December 2023 by A S
Ok I’ll start off by saying I’m not a picky or spoiled guy so I don’t need to stay at a four seasons but this room was just gross. There was hair in the bathroom, you couldn’t walk in the room without shoes bc the floors were nasty, and the room smelled disgusting. The mattress was very uncomfortable. Lastly the hot water lasted a total of 3 minutes. I didn’t even want to risk shampooing my hair bc I was worried the hot water would be completely out. And keep in mind this is almost December so the weather was a bit chilly. Do not stay here if you have any standards whatsoever. And I paid 160 a night so it wasn’t exactly cheap either.
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December 2023 by doesnt matter
Rooms are ok. Found long black hairs in bed. Refrigerator doesn’t work. Tv is old and color is bad. Beds are really hard. Wouldn’t recommend a long stay but for the purpose of a one nighter in my case for the game. It’ll do. Close to the stadium and highway.
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November 2023 by Dominic Wiggins
The room was nasty and bathroom was doomed. Please remember to bring ur own cleaning products and don’t set a high expectation because you see the bed was made. You can honestly do the same thing a home but I really had to scrub the bathroom walls, tub, and the toilet clean before using it. There was still hair left from the last person who was in the room but it’s unsanitary, and if you have children and you care about them, you might want to think twice. And was charged extra just so they correct the reservation they got wrong why when you already planned and booked everything and I’m not going to let an attitude mess up my trip so I paid it and get horrible serviceRooms: You will need to bring some cleaning products
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October 2023 by Grace “Grace Wilkerson” Wilkerson
We were terrified when we saw the exterior and even more terrified to find how unclean the room was. We were exhausted after the game so had no other choice. It is not safe. Our television also didn’t work and no one knew how to fix it so couldn’t watch the games. We hope we didn’t get bed bugs! We paid $300 for absolute disgusting night with a horrible cleaning smell trying to cover up some other smell.Rooms: Do not recommend
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October 2023 by Sidney Miles
I will definitely bring my family back, We felt and we're safe, clean, new, and quiet. No addict activity spotted or heard ???????? totally loved our
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October 2023 by Terri Ingle
Got a bad room but they made it right and changed us the minute we said
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October 2023 by Matthew Loper
I stayed there because it was the closest I could find to the Auburn campus. I stayed there after a night football game. I got in late and there were several people checking in that were ahead of me. The clerk got us all in checked in very quickly which I was happy about because I was very tired. The room was nice and clean. I had to wake up early and leave and I accidentally left my driver's license in the room. I was three hours away before I realized I didn't have it. I called the front desk and asked them to go search my room for it. They called me back soon letting me know that they had found it and would mail it back to me. Customer service is great. I will be staying there again.
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October 2023 by Mark & Tiffany Wilson
One of the worst places to stay!!!! Avoid at all costs!! Sheets were stained with who knows what. Live bugs in room. The worst smell you could imagine. Could not stay. Wasn't about to sleep in that room. Hotel clerk spoke broken English and was absolutely no help. They should condemn this place, tear it down and start over.
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August 2023 by William D (Whd)
My stay was ok. All the amenities were there; Fridge, microwave, coffee maker, good working A/C. Walking across the floor barefoot, the bottom of my feet turned black, so they're not cleaning the floors. Flimsy shower curtain allowed water to get on the floor while showering.
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June 2023 by Steven Hulett
I stayed for two nights. The check in was easy, the rooms were clean. It looked like my room was recently painted. Nice cold ac, clean bathroom, and room. Refrigerator, and microwave worked great. This hotel has so many more channels then most hotels. The only negative that I have is there was no breakfast but the clerk told me before I checked in. No problem because they were doing renovations to the dining area so that's understandable. No noise at night, there is a Chinese restaurant right next door it's served great food. A little BP convience store right across the street, also a dollar general that has sandwich meats and microwaveable meals. I enjoyed my stay at $79 a night. I honestly thought it was going to be a dump by the price. It wasn't I will stay again when I'm back in Opelika. Hotel staff was very nice and courtesy.
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April 2023 by Abby Prajzner
Wouldn't recommend staying here at all....there was black mold pretty much in the whole bathroom,the walls were super thin,the bed was hard as a brick,no breakfast,this place was disgusting wont be staying there ever
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December 2022 by AppleBukker
Stayed here when my mother was staying overnight in the hospital. Checked in at night and the lady at the front was the only redeeming factor to this entire stay. She was nice and had a good personality. Checking into the room was almost exactly as expected... dirty. The chair had stains (obvious ones), the floor was dirty and uncleaned behind the bed, the air smelled of strong cleaning chemicals (especially of bleach when the shower was on), and the shower was dingey and there was a leak under the tub. Thankfully, after checking for bed bugs, there weren't any signs thereof. It's not worth the nearly $100 per night price tag. Save your money and go elsewhere.
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December 2022 by LifeNeverADullMoment
Not worth 150 a night not that caliber place but room was fine upgraded clean it's still a 85 night type place. Was fine for overnight stop traveling.Workers live there do laundry next door to room I had.
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November 2022 by Mike Steskal
I stayed here because a friend invited me to the Iron Bowl. Thanksgiving and the Iron Bowl were in the the same week so most hotels were either full or outrageously expensive. So, I tried to find a "budget hotel" that was simple but clean.You check-in at a desk behind glass like at a gas station in bad neighborhood and it was not a warm reception. The hallway carpet was very dirty and stained. The outside of the door looked like it hadn't been wiped down in a decade. Once I got in the room, the bedroom itself wasn't too bad, like it had been cheaply remodeled in the past few years but never really deep cleaned. The mattress was OK and the sheets were clean. In the bathroom, the tub was grimy, the tile grout was dark, and the corners were grimy.I would not stay here again.
